Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere to live their healthiest lives.

Summary of Position

The Regional Clinical Director will support the Senior Medical Director with implementing and directing policies and procedures, ensuring exceptional medical quality and service is delivered to patients. This is a shared regional position representing focused leadership that will assist with the hiring, training, and supervision of mental health therapy providers. This positions supports process innovation, provider mentoring and acts as the “voice of the provider” to ensure an effective experience for our providers resulting in:

• Increased provider satisfaction
• Increased provider accountability
• Increased provider support
• Continuous clinical and service improvement

Essential Duties and Responsibilities

• Oversees the day-to-day management of the therapeutic teams and therapy programs in their assigned region.
• Accountability for all W2 and 1099 providers in their region/product area.
• Accountable for KPI’s and Quality measures in their region/product area.
• Monthly meetings and communications.
• Tracking individual metrics.
• Enabling support and improvement plans.
• Mentoring and coaching new hires.
• Support for multiple license-type therapy providers.
• Available for clinical review and clinician consultation.
• Conflict resolution.
• Ensuring compliance with new initiatives
• Ensuring Teladoc policies and regulations are upheld and fulfilled.
• Collaborate and build relationships with other cross-functional services.

Qualifications Expected for Position

• Minimum of 5 years clinical experience.
• Minimum of 3 years as a clinical leader with gradually increasing levels of leadership experience, including the ability to provide feedback, guidance, and supportive leadership to direct reports.
• Experience ensuring compliance with clinical policies and clinical administration.
• Demonstrates critical thinking skills, decisive judgement, and the proven ability to manage multiple administrative and clinical responsibilities efficiently and effectively.
• Flexibility in supporting the changing needs of a rapidly growing company
• Excellent oral and written communication skills
• Ability to function in a fast-paced environment and to be able to meet deadlines
• Proven passion for clinical excellence, professional integrity, and ability to collaborate positively with clinicians and non-clinicians
• Proven ability to manage multiple responsibilities efficiently and effectively

The base salary range for this position is $95,000 - $115,000. In addition to a base salary, this position is eligible for performance bonus, RSU’s, and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2023. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions.

Why Partner with Teladoc Health?

A New Category in Healthcare: Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives.

Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey.

Make an Impact: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals.

Focus on PEOPLE: Teladoc Health has been recognized as a top employer by numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment.

Diversity and Inclusion: At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.

Growth and Innovation: We’ve already made healthcare yet remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members.

Ranked #1 among direct-to-consumer telehealth providers in the J.D. Power 2021 U.S. Telehealth Satisfaction Study

As an Equal Opportunity Employer, we never have and will never discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status or pregnancy (including breastfeeding – we have a mother’s room in both our offices). In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind.