Description :

The Title Specialist Representative will have multiple duties including; processing the power of attorney, editing lean releases, and pushing through all title documents so that new owners can obtain their vehicles quicker.

Calling the new owners to talk through information that is needed. 40-50 calls a day. On the phone, the Title Specialists Reps will be responsible for for collecting and disseminating documents, handling issues related to settlement and making sure customers are handeled in a professional, efficient way.

IAA is trying to get away from forwarding calls on to supervisors, so reps need to be comfortable handeling customers that are upset and being empathetic when needed.

Specialists will be working directly with customers and other IAA branches. High level of both written and verbal communication required.

Specialists will be required to learn the processing regulations for all 9 states as each state has different laws in place.

Skills :

Administration, title clerk, automotive clerk, title processor, title agent, title specialist, car title, customer service oriented, auto, title, CSR, bilingual, Spanish

Top Skills Details :

Administration,title clerk,automotive clerk,title processor,title agent,title specialist,car title,customer service oriented,auto,title,CSR

Additional Skills & Qualifications :

MUST HAVE : - Customer Service experience, working in a fast paced environment, detail oriented - be able to type 50 WPM -Proficient with Microsoft office suite and Internet Explorer -Previous Experience wiuth Microsoft Outlook *Ideal companies to targe

Experience Level : Entry Level

Entry Level

About TEKsystems :

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity.

As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Last updated : 2024-05-22