Description:

Lead, develop, and support the Software Development employees by providing effective communication and feedback, removing blockers, sharing the vision for superior digital experiences, and driving engagement and dedication to the successful completion of quality work to meet business needs.

Responsible for hiring, coaching, mentoring, and managing a team of high-performing software developers.

Manage day-to-day operational excellence and cross-functional, close-knit collaboration of team members in a growing and continuously learning Agile Scrum work environment.

Ensure all Software Development work follows the established Software Development Life Cycle (SDLC) within an agile framework.

Partner with product and program management teams and other stakeholders in the Credit Union to ensure healthy and productive feedback loops and create and maintain excellent quality solutions for our employees and members.

Collaborate with and directly supervise work of contracted onshore and/or offshore development teams.

Evangelize code quality and shift left principles; ensuring code meets acceptance criteria, standards are adhered to, and performance, reliability, and scalability are prioritized.

Drive a culture of active engagement, continuous improvement, and commitment to providing superior member service through digital solutions.

Lead the management and maintenance of multiple Software Development platforms, ensuring scalability and performance, to keep up with business needs, improve service delivery, and comply with security and regulatory obligations. Promote and lead the adoption of beneficial new technologies and practices as needed to achieve strategic objectives.

Lead team meetings and conduct written and/or verbal presentations to department, management, and credit union staff.

Analyze metrics and usage of digital channels and core systems to monitor service levels and trends, determine future improvements and staffing needs, and overall evaluation of team performance and efficiency.

Define and enhance processes, practices, and standards for Software Development to promote continuous improvement, adherence to best practices, increased productivity and quality, and realization of operational and technological efficiencies.

Oversee the proper allocation of team resources to achieve project objectives; evaluating appropriate workload and variety of projects for developers and designers.

Responsible for ensuring the security, safety, and integrity of member data, the internal and external credit union websites and applications, digital banking systems, core system applications and mobile applications.

Provide application security auditors with source code and access to test systems; interpreting and responding to audit findings, communicating application audit findings to development team and ensure that defects in code are corrected.

Analyze and research enterprise-level business problems. Design, develop, and implement enterprise-level business solutions often to reduce costs or to improve business workflow and service to members.

Ensure development employees meet deadlines and deliver necessary resources on their assigned tasks for credit union wide projects.

Ensure development team documentation is followed and kept up to date including; development standards, development and deployment procedures, change management procedures, compliance documentation including FFIEC, disaster recovery procedures, etc.

Determine action for any system problem, hardware problem, or usage problem whereby the integrity of the credit union networks or systems could be compromised.

Coordinate the development team response to credit union phishing attack including; supporting the security analysts in initiating/following internal credit union communication process, contacting our phishing prevention vendor, and utilizing other resources as necessary.

Develop positive, collaborative relationships with third party vendors as necessary for assigned projects.

Work closely with other Information Technology teams and other credit union departments; coordinating projects that need shared resources, determining and resolving any overlapping impacts on various systems, and ensuring good working relationships between all employees. Will be asked to lead project teams on occasion.

Use budget allocations for training and conference expenses in order to stay current on financial and technology industry topics. Use your knowledge to be progressive and innovative and support the organization in achieving strategic goals and objectives and be competitive in the industry.

Participate in researching new and innovative products and/or processes to enhance digital service delivery.

Participate in training activities within the department/branches/human resources, as well as training outside the department to ensure staff compliance with Credit Union policies and state and federal regulations and laws.

Perform other duties and assist other employees, as assigned.

Skills:

Development, Java, .net, Management skills

Top Skills Details:

Development,Java,.net,Management skills

Additional Skills & Qualifications:

Must be able to communicate with members, staff, and individuals in the community in a professional manner. This will require excellent written, verbal, and interpersonal communication skills along with the ability to present and explain information effectively for non-technically inclined individuals.

Bachelor’s degree (B.A.) or equivalent, or actively pursuing this degree in Computer Science, Information Science, Information Technology Management, Business Administration or another related field from accredited four-year college.

Three (3) years of progressive IT management/leadership experience leading teams responsible for a SDLC (Software Development Lifecycle), application development and delivery, application product development, software integrations, and/or software design/development/engineering.

Five years of related experience and/or training; or equivalent combination of education and experience in software/application development type work preferred.

Experience transitioning/managing/leading teams in Agile delivery or DevSecOps practices.

Ability to read and understand complex computer system documentation.

Must be able to attend conferences, seminars, and training sessions out of the area.

Previous programming and related experience helpful, knowledge of personal computers and the ability to troubleshoot web applications preferred. Familiarity with some of the following programing languages preferred: PHP, SQL/MySQL, HTML/CSS, AJAX, JavaScript, jQuery, PERL, Python, Ruby, C# or Java, Objective- C/Swift. User Experience design experience is helpful. Experience with PowerOn and Symitar is also helpful.

Ability to use good judgment to solve problems efficiently and accurately and handle complex details.

Ability to manage to deadlines and collaborate effectively in teams with all levels of the organization.

Must be available outside of normal business hours to assist in recovery in the event of a failure or outage of a critical credit union system.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.