Sales Support Specialist

Bridgeton, MO

Job Description :

Responsible for supporting the sales manager’s through coordination and administration of sales activity. Prepare sales shipping reports, open jobs, and coordinate with accounting.

Order equipment for jobs, review and send acknowledgements to salesmen. Provide customer service to our Channel Partners by supporting their sales endeavors by answering questions regarding their orders and general inquiries as directed.

PRINCIPAL RESPONSIBILITIES :

• Order all equipment and coordinate deliveries as well as maintain open and closed job files involving work orders, purchase orders, material transfers, shipping requests, invoices and acknowledgements.
• Prepare and maintain job files including back-up paperwork as it pertains to the job.
• Issue PO’s to manufacturing plants for required equipment.
• Monthly Billing management : 25% first week, 25% second week, 25% third week and 25% fourth week.
• Prepare accurate monthly job forecasting; verify credit approvals as needed, maintain FBM updates and update weekly SSS required PBI reports.
• Ensure customer satisfaction (internal and external) by maintaining high level of communication through job completion.
• Individual must have the ability to deal with a variety of problems and customer questions.
• Provide written correspondence to customers, vendors and managers within company policy and guidelines.
• Research billing discrepancies and assist to resolve issues.

SCOPE & DIMENSIONS :

Position requires the annual booking of several million dollars of equipment per year.

Skills :

sales support, microsoft office

Qualifications :

• 2-5 yrs experience
• Intermediate computer skills (Outlook, Word, Excel, PowerPoint, HPC, CRM, HOPS, DART, NAVISPHERE, TEAMS)
• Basic equipment product knowledge.
• Substantial understanding of general aspects of the job. Broad understanding of the detailed aspects of the job.
• General supervision and instructions given for routine work and detailed instructions given for new activities or special assignments.
• Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.
• Exercises judgment, within defined procedures and practices, to determine appropriate actions and decision making; interact cross functionally on assignments and projects.
• Intermittent customer contact, can answer basic customer inquiries.
• Consistently Lives the 7 Hussmann Behaviors for Success

EDUCATION :

HS / Any Post secondary - REQUIRED

BACHELORS - PREFERRED

About TEKsystems :

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity.

We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.

As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Last updated : 2024-05-17