Customer Support Associate

3 Month Contract Hire

Hours are 8 : 30 to 5pm and 830-430pm on Fridays.

Responsibilities :

This person will be required to

answer calls quickly and assist customers with their needs. These

customers will be calling about insurance questions, what products they are

eligible for, what costs will look like, etc...

Will coordinate the schedule for

the clinical staff. Will verify insurance information and obtain the

necessary authorizations and referral forms. Will process the orders in

the computer system along with maintaining a current status on orders to be

and courteously and file medical records. Will prep all doc's for imaging

as well.

Keep in mind that patients are of

all ages. Patients are very sick "so to speak" and at times

can be hard to handle. Be courteous.

• This person will need to differentiate between all medical benefits along with other benefit packages.
• Patient walk in environment.

They do have scheduled appointments but a lot of walk ins. Average, 30 per day. 50 / 50 phone work, answering, scheduling, verification, ordering, VS clerical duties.

About TEKsystems :

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity.

We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.

As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Last updated : 2024-05-17