Objective: To control/collect on past due Consumer Loan and Credit Card accounts for all stages of delinquency, in accordance with all government and federal rules and regulations. To provide members with financial counseling and mitigate loss.

Description:

• Contact delinquent members in an attempt to cure delinquency utilizing all payment options and loss mitigation tools offered by the Institution.
• Obtain detailed financial information from delinquent members and analyzes information.
• Notate in Collection systems members' arrangements, reason(s) for delinquency, and any offered charge-off alternatives.
• Offer short/long-term solutions including repayment plans, promises-to-pay, loan modifications, refinances, personal finance management and deferral programs.
• Explain and communicate relinquishing options such as settlements.
• Maintain working knowledge of the federal and state consumer protection laws.

Skills & Qualifications:

• Customer service background
• Experience with handling high inbound and/or outbound calls
• Ability to handle multi-database software and systems
• Experience in Collections, Sales, Insurance, and/or Banking is applicable but not required

Work Environment:

• Hybrid work schedule - 3 days home & 2 in office
  • All equipment provided
• Hands on training and development
• Room for long-term advancement
• Campus amenities included
• Reliable company with strong core values

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About the Company:
TEKsystems

About TEKsystems:

• We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
• The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Company Size:
5,000 to 9,999 employees

Industry:
Staffing/Employment Agencies

Founded:
0

Website:
https://www.teksystems.com/en/