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HIRING for entry level Customer Service Reps to work onsite in Chino, CA!
Description:
• Manage a large amount of Inbound calls, in a timely matter, while delivering great customer service.
• Assist scheduling customers with appointments for Airbag recalls and provide dealership information.
• Handle 30-40 Inbound calls per shift and support with questions on recalls, warranties, troubleshooting malfunctioning radio codes
• Capture concerns of the customer and properly document calls to create a case.
• Provide accurate information to customers, close cases and/or dispatch to the proper department for additional assistance.
• Work fluidly with team for clear feedback and growth opportunities.
• Will use multiple screens, soft wares, and processes to assist customer.
-Must be available Monday-Friday from 6am-5:00pm as their are various scheduled within this timeframe
Pay: $18-$18.50/HR
Schedule:
Top Skills Details:
customer service, computer navigation, multitasking, de-escalations, active documentation
Experience Level:
Entry Level
About TEKsystems:We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About the Company:
TEKsystems
About TEKsystems:
Company Size:
5,000 to 9,999 employees
Industry:
Staffing/Employment Agencies
Founded:
0
Website:
https://www.teksystems.com/en/
Full Time
Business Services
$36k-46k (estimate)
02/13/2024
05/08/2024
teksystems.com
HANOVER, MD
1,000 - 3,000
1983
Private
JAY ALVATHER
$3B - $5B
Business Services
TEKsystems is an IT consulting firm that offers DevOps, cloud enablement, data analytics and cybersecurity services to businesses.
The job skills required for Entry Level Customer Service Rep (Onsite In Chino) include Customer Service, Scheduling, Troubleshooting, Multitasking, etc. Having related job skills and expertise will give you an advantage when applying to be an Entry Level Customer Service Rep (Onsite In Chino). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Entry Level Customer Service Rep (Onsite In Chino). Select any job title you are interested in and start to search job requirements.
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