6 Customer support agent Jobs in Harrisburg, PA
Sorry! This job is no longer available. Please explore similar jobs listed on the left.
TEKsystems is Hiring a Customer support agent Near Harrisburg, PA
HEALTHCARE CUSTOMER SUPPORT REPRESENTATIVE
Contract to hire*
Onsite - potential for hybrid schedule with proven success track record
Benefits of this Role :
- Formal paid training program with hands-on experience
- Opportunities for advancement and promotion
- First shift schedule with opportunity to WFH after successful training and integration
- Brand new / beautiful building everything updated, new equipment, cafeteria in facility, ideal place to work.
- Once permanent, competitive benefits offered : paid vacation and personal time, 401k plan, healthcare coverage, life insurance.
Core Experience :
- 6 months of Call Center experience
- Healthcare and Medical Terminology experience
- Strong computer proficiency and attendance record
- HS Diploma or GED
A Day in the Role :
- Conduct reminder call campaigns collecting open healthcare balances
- Responsible for understanding client operations, such as, patient payment options, offering and reviewing eligibility, providing instructions and locations for mail in or on site payments, etc. Work Environment :
- Onsite
- Onsite
- Business Service center
- Shift : Monday - Friday 8 : 00AM-5 : 00PM(EST)1 / 2 hour lunch and breaks throughout the day
For questions, please feel free to contact us :
About TEKsystems :
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity.
We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.
As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.
That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Last updated : 2024-04-28
Job Summary
Full Time
Business Services
$40k-51k (estimate)
04/29/2024
05/05/2024
teksystems.com
HANOVER, MD
1,000 - 3,000
1983
Private
JAY ALVATHER
$3B - $5B
Business Services
Related Companies
About TEKsystems
TEKsystems is an IT consulting firm that offers DevOps, cloud enablement, data analytics and cybersecurity services to businesses.
The job skills required for Customer support agent include Call Center, Promotion, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer support agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer support agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer support agent positions, which can be used as a reference in future career path planning. As a Customer support agent, it can be promoted into senior positions as a Technical Communicator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer support agent. You can explore the career advancement for a Customer support agent below and select your interested title to get hiring information.
If you are interested in becoming a Customer Support Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Support Agent job description and responsibilities
For unsatisfied customers, agents try their best to resolve the concerns or transfer the complaints to related departments.
01/29/2022: Port Arthur, TX
A Customer Support Agent role focuses on providing customer support and service, ensuring optimal services and client satisfaction.
01/24/2022: Charleston, WV
Ensured superior customer service experience by addressing customer concerns, demonstrating empathy and resolving problems within a reasonable time frame.
01/19/2022: Anaheim, CA
They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.
01/17/2022: Helena, MT
Therefore, being able to diffuse frustrated customers and ensure effective and successful complaint resolution.
02/06/2022: Schenectady, NY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Support Agent jobs
They must resolve complaints accurately and efficiently to ensure customer satisfaction to keep a good reputation for the organization.
03/13/2022: Reno, NV
Agents need to be trained for a wide range of customer service soft skills.
01/21/2022: Baltimore, MD
According to numerous studies, today’s consumers expect customer service to be more proactive and personalized.
03/07/2022: Bakersfield, CA
Workers must be patient and polite, especially when dealing with difficult or angry customers.
03/26/2022: Dothan, AL
Second line support agents must remain calm and be completely understanding with each customer.
02/01/2022: Hialeah, FL
Step 3: View the best colleges and universities for Customer Support Agent.
Similar Jobs
Popular Articles
