Brand Advocate Analyst

If you’re ready to explore the next step in your career:

You’ll enjoy…

Hybrid Role – On site 1-2 days a week in Mooresville, NC

Standard Hours – 8:30AM-5:00PM EST

A day in the role…

• Analyze key performance indicators to identify opportunities to improve the online experience and drive conversion.
• Leverage inputs from CSAT, reviews and Q&A to continuously improve the overall customer experience for assigned brand(s).
• Provide accurate reporting and insights across the digital channel related to content, product information, assortment and competitive gaps/opportunities.
• Effectively improve conversion and basket by leveraging data to optimize cross-sell, up-sell and bundling strategies.
• Create project plans and align with merchandising and supplier to drive execution.

Necessary Skills and Strengths:

Vendor Management Systems| Digital Marketing | Major Consumer Brands

Core Experience:

• 2-3 years of e-commerce or digital marketingexperience
• Bachelor’s Degree in Business, Marketing,Finance, Statistics, or related field

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.