Job Title: Aerospace Delivery Program Manager

Location: Everett, WA (Onsite)

Duration: Full Time

Job Description for Program Manager:

• Customer relationship management by strategic account planning, business development, and customer satisfaction.

• In collaboration with sales and delivery teams, identify business opportunities by interacting with existing and new customers at various levels, contributing to business growth.

• Responsible for achieving revenue targets per budget and business ask.

• Map current/new customers to various business groups for account mining

• Regular follow-up with customers on the new opportunities

• Work on proactive business proposals along with delivery and sales

• Preparing business case for new projects, presenting viable proposals for approval

• Pursue with customers for approval of business proposals till PO is issued

• Work with Talent acquisition and delivery teams for timely resource fulfillment and support onboarding of new hires

• Interfacing with the global delivery teams to ensure quality and timely program execution.

• In-person meetings with customers regularly and develop professional and personal relationships. Conduct and/or attend periodic cadence meetings (daily/weekly/monthly) with customers for technical and business discussions.

• Reviewing any customer escalations and coordinating with offshore for quicker resolution

• Provide key inputs to delivery and sales heads in preparation of customer satisfaction improvement plans, customer visits, delivery heads visits, etc.

• Responsible for overall Project status and communications with customer managers as a Single Point of Contact

• Project scoping and helping customers in drafting SoWs/proposals.

• Cover Delivery visit meetings and compile and follow up actions till closure.

Position Requirements:

• Bachelor’s / master’s degree in mechanical engineering. An MBA degree is an added advantage.

• Thorough understanding of project/program management techniques and methods with PMP or CSM certification

• 15 plus years’ experience in project or program management of multidisciplinary projects in aircraft structures working with major Aircraft OEMs or Tier-1s or Engineering Services providers.

• Must be a Green card holder or US Citizen

• Position is based in Everett /Seattle, USA, and needs to travel to other locations for meetings with customers on a need basis.

• Excellent problem-solving ability and verbal and written communication and presentation skills.

• Experience developing and maintaining relationships and partnerships with customers, stakeholders, and peers with experience managing large teams / complex programs

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

License/Certification:

• PMP (Preferred)

Ability to Commute:

• Everett, WA 98203 (Required)

Ability to Relocate:

• Everett, WA 98203: Relocate before starting work (Required)

Work Location: In person