Overview

Location: Springfield, VA

Clearance: Active TS (SCI eligibility) clearance and eligibility to obtain a CI poly is required upon application for initial consideration **This position is not open for any clearance upgrades or sponsorship.**

Shift Hours: Sunday- Tuesday and every other Wednesday (5:30AM - 5:30PM)

 teKnoluxion provides the Defense and Intelligence Communities technical experts in the fields of Software & Systems Engineering, Enterprise Operations, and Cloud Services Management & Consulting. Our goal is not to simply support efforts, but to ignite a technology revolution, bridging the growing technology gap between the Government and commercial space. Are you ready to test your abilities as Senior Systems Administrator (Ops 24x7 Support) Day Shift in a sophisticated enterprise exploitation environment? Join a dedicated team supporting the UDS contract at NGA.

Responsibilities

What you get to do every day:

• Manages the functionality and efficiency of a group of computers running on one or more operating systems.

• The Data Center operations technician is responsible for the operations, maintenance, and monitoring of data center operations and supporting infrastructure. This is a mid-level position into a 24/7 Data Center operations group.

• The Data Center operations technician actively provides tier 2 network monitoring and systems administration & support of Data center Operation in support of critical CONUS and OCONUS operations.

• The Data Center Ops team is responsible for detailed operations documentation and reporting of events with follow through until resolution. The team operates 24/7/365 and must follow operational procedures and guidelines established by leadership to include some knowledge of business structure and interdependencies between departmental applications.

• Conducts real-time, pro-active monitoring of all compute and local area networking resources within the data centers (including Virtual Infrastructure, data center LAN, virtual servers, Storage solutions, databases) across multiple sites.

• Identify, analyze, responds, triages, and troubleshoot/resolve system alerts indicating issues with data center components.

• Conducting hands-on administration of virtual machines, hosts, and devices via vCenter, remote desktop protocols, and other virtualized management interfaces. Administration consists of, but is not limited to: assessing all virtual resources, consoling into virtual machines, creating/deleting virtual snapshots, fully triaging virtual server issues, and restarting virtual machines.

• Support diagnoses and troubleshooting of problems/issues with the virtualization environment including Microsoft Windows and Linux O/S systems.

• Provide systems diagnostics and availability monitoring and reporting/escalation services

• Perform incident capture, verification, diagnostics and escalation

• Within established procedures, responds to end user requests for technical support and assistance.

• Provides first response for all associated, technical engineering lanes within the data center

• Manages, record and tracks compute configuration changes as approved by Configuration Change Control Boards

• Create and maintain standard operating procedures and operational reporting protocol for the purpose of communicating system and network health with upper management, government customers, mission partners, ASPs, and agency executives.

• Interact with vendors to coordinate the maintenance and replacement of hardware that effects high and critical systems and environments

• Maintain extremely accurate, high level reporting of all issues

• Maintains current knowledge of relevant technology as assigned.

Qualifications

Clearance: Active TS (SCI eligibility) clearance and eligibility to obtain a CI poly is required upon application for initial consideration **This position is not open for any clearance upgrades or sponsorship.**

Shift Hours: Sunday- Tuesday and every other Wednesday (5:30AM - 5:30PM)

Education/Experience:

• Requires Bachelor's Degree in Computer Science, Information Technology, or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.

• 5-8 years of directly related experience in systems administration of preferably Windows and Linux OS systems.

• 5 years of experience working in one or more of the following areas: Data center Operations, Network Ops Center Operations, Enterprise-level network monitoring and/or virtual infrastructure monitoring.

• 5 year providing Operation and Sustainment support for the virtualization environment.

Required Skills:

• Direct technical experience in Virtualization administration, preferably VMWare.

• Technically competent in server administration (Windows/Linux)

• Knowledge of the principles, methods, and techniques used in sever (virtual & physical), network, database, cloud services, storage system administration and support.
• Knowledge of related hardware and software i.e. Server (Physical/Virtual), Operations systems (Windows OS 2012/2016, Unix/Linux), Cisco, and Microsoft products.
• Knowledge of basic networking principles (routing, DNS, etc.) and/or system administration (perfmon, services, software installation, etc.) desired.
• Must be knowledgeable/capable of effectively using common network monitoring techniques and tools

What is ideal?

• Intelligence Community Experience preferred

What you can expect from us

• Recognizing great achievements do not go unnoticed by teKnoluxion through service anniversaries, spot awards, and employee referral bonuses
• You’ll join a growing organization of passionate, top-shelf, IT engineering professionals with extensive experience in actively developing the technology revolution in the Intelligence community
• Highlights of our benefits include Health/Dental/Vision, 401(k) match and potential Profit Sharing, Universal Leave, STD/LTD/Life Insurance/Voluntary Life Insurance, Stipends, Referral Bonuses, and more!
• Compensation is unique to each candidate and compensation packages are based on education, experience, and other requirements.

teKnoluxion is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law. teKnoluxion does not have a vaccination mandate applicable to team members. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements. Regardless of vaccination status , personnel are required to wear masks while indoors when the CDC COVID-19 Community Level is High.