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Title : Clerk-Arbitration (Client Service)
Pay Rate : $17 / hr
Job Type : 12-month contract
Shift(s) : Mon Fri, 8am 5pm
Location : Bordentown, NJ 08505
Background Check and Drug Screen Required.
Tekberry is looking for a highly qualified and motivated Client Service Rep to work on-site with our client, a top-tier global automotive businesses company.
As a W2 employee you will have access to health benefits. Benefits as a Tekberry Temp : Paid Bi-weekly, Healthcare (employer contribution), Dental & Vision
Job Description :
The position of Client Service Representative entails being the primary customer support for our Arbitration Hub. Success in this position requires that the CSR is able to work independently with little to no supervision to provide immediate availability, be professional, provide documentation within our systems and be knowledgeable of Manheim'
s products and services. The CSR is empowered to make decisions that will eliminate impedance for our customers to buy cars.
This empowerment requires the CSR to be confident in both the knowledge of the business as well as Manheim's product offerings.
The CSR will partner with all parties informed of the status of open issues and will work closely with escalation partners to identify, document and monitor any and all exceptions to the standard processes to create a list of best practices.
e. take the call and handle internally vs. transfer or provide other contacts).
The CSR will also oversee / monitor the resolution to all problems, regardless of delegation to other department
Job Requirements :
Ability to write clearly and effectively and document activities.
Teamwork Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback;
puts success of team above own interests; able to build morale and group commitments to goals and objectives.
TEKBERRY OFFERS A $100 payment FOR REFERRALS!
Tekberry, Inc. a Soal Technologies company, is an equal opportunity employer. US citizens, Green Card Holders and those authorized to work in the US are encouraged to apply.
We are unable to work Corp to Corp or to sponsor H-1B visas currently. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other protected categories under all applicable laws.
Tekberry, Inc is a Certified Minority Business Enterprise (MBE) and Certified Disadvantaged Business Enterprise (DBE).
By submitting your resume, you are explicitly consenting to receive communications from our organization via text message.
Rest assured all our texts are sent by real people and we look forward to a conversation with you about this job! Check out all our jobs at https : / / tekberry.com / search-jobs /
Last updated : 2024-05-03
Full Time
Business Services
$41k-52k (estimate)
05/05/2024
05/09/2024
tekberry.com
SANTA ROSA, CA
200 - 500
2005
KATHLEEN HAMILTON
$10M - $50M
Business Services
Tekberry provides on-demand workforce solutions at a level beyond traditional staffing models. We specialize in sourcing professionals in any discipline. Our clients depend on Tekberry to provide the proven talent to complete on-site projects across the United States. Since you are working directly with Tekberry, commitment to your project can be indefinite. When finding the right person for the right job, we screen for both experience and people skills to match work ethic with work culture.
The job skills required for Client service representative include Customer Service, Problem Solving, CSR, Customer Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Client service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client service representative positions, which can be used as a reference in future career path planning. As a Client service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client service representative. You can explore the career advancement for a Client service representative below and select your interested title to get hiring information.
If you are interested in becoming a Client Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Service Representative job description and responsibilities
Client services representatives manage client relationships and provide customer support.
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Promoting and maintain positive customer relations utilizing service excellence techniques.
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Client service representatives are responsible for taking care of users who have a hard time with some business element.
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Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.
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Have an understanding and reception to clients' needs and give proactive customer support.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Service Representative jobs
Some popular Client Service Representative hard skills are Customer Service, Client Services, Sales, Microsoft Access, Social Media, Marketing, Management and Banking.
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A good Customer Service Representative must have excellent communication skills since they will be speaking directly with customers.
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Should have a proven customer support experience or experience as a client service representative.
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Learn to resolve problems and prevent client dissatisfaction.
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One year related experience required with customer service preferred.
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Step 3: View the best colleges and universities for Client Service Representative.