Responsibilities:
H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first.
As a Convenience Store Representative, you'll provide a well-stocked and well-maintained Store while providing superior customer service. You'll prepare, package, and merchandise fresh product daily, while maintaining all Store, food safety, and sanitation standards.
Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.
Do you have a:
HEART FOR PEOPLE... commitment to work hard to make sure People come first?
HEAD FOR BUSINESS... a strong sense of how what you do affects our Customers and our success?
PASSION FOR RESULTS... initiative to step up and do what needs doing?
We are looking for:
- minimum age 18 (mandatory)
- someone with a high school diploma
- strong communication and interpersonal skills
- ability to work in a fast-paced environment
What is the work?
Cash-Handling:
- Processes customer transactions of goods and services by collecting payment from customer; makes change for cash transactions
- Uses electronic scanner to record prices; weighs items, bags merchandise, and redeems food stamps and promotional coupons
- Monitors and manages potential front-end shrink
Customer Service / Sales:
- Provides superior customer service
- Answers customer questions regarding products and assists them with selections
- Merchandises product effectively
- Uses suggestive selling techniques to meet customer needs and build sales
Food Service / Food Safety / Sanitation:
- Prepares fresh food according to recipe specifications and SOPs; cuts, slices, dices, chops food
- Prepares, packages, labels, rotates, and merchandises product
- Properly handles and maintains temperature integrity of all ingredients, product, and equipment operation
- Complies with Store operating procedures and H-E-B food safety and sanitation standards
What is your background?
- Minimum age 18 (mandatory)
- High school diploma (or equivalent)
- Completion of Company Orientation, Safety Training, Checker Training, AST Training, and Food Safety training upon hire
Do you have what it takes to be a fit as an H-E-B Convenience Store Representative?
- Knowledge of computer systems
- Strong customer service and interpersonal skills
- Reading and writing skills
- Planning and organizing skills
- Ability to adapt as needed
Can you...
- Function in a fast-paced, retail environment
- Constantly* stand, reach at waist, grasp
- Occasionally sit, walk, reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, ladder climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements
- Occasionally be exposed to wet, cold, ambient temperatures, and loud noise
- Demonstrate the ability to lift 60 lbs, and manage in excess of 60 lbs**
* While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5 hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day
** It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.
10-2019