This is a full-time position with Tecknomic and the project is with the Department of Healthcare Finance (DHCF DCAS). This is a remote role in Washington DC. Please note, in order to apply for this position, you must be able to provide proof of Covid-19 vaccination at the initial screening stage of the interview. 

This role closes on 5/24/2024.

The Technical Writer will prepare and/or maintain documentation pertaining to infrastructure systems and procedures, systems operation and user documentation. 

The role of a Technical Writer involves creating clear, concise, and accurate documentation that communicates complex technical information effectively to various stakeholders. The Technical Writer will collaborate with subject matter experts to develop and enhance documentation related to processes and procedures. The role will both compose new documentation and edit the work of others, ensuring high standards for readability, grammar, and content. The key to success in this role is the ability to synthesize complex instructions into easy-to-follow guidebooks, instructions, and general communications. The person in this position should be an expert in communications.

Responsibilities

• The objective is to have clear, concise, and accurate documentation in ensuring smooth project execution and knowledge transfer.
• Writing standard operating procedures (SOPs) for all relevant processes for all technical workstreams.
• Reviewing existing documentation and identifying gaps or areas for improvement.
• Collaborate with subject matter experts (SMEs), developers, engineers, and other stakeholders to gather necessary information.
• Formatting and organizing SOPs according to organizational standards.
• Ensuring clarity, accuracy, and consistency across all SOPs.
• Maintenance of the technical repository and ongoing updates to documents and artifacts.
• Organization of technical content in a logical and coherent manner for easy accessibility and understanding by stakeholders.
• Compliance checks to ensure adherence to standards and accuracy of the information.
• Define procedures for handling changes to SOPs and other technical documentation.

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CONTRACT JOB DESCRIPTION

Responsibilities:

1. Writes a variety of technical articles, reports, brochures, and/or manuals for documentation for a wide range of uses.

2. Coordinates the display of graphics and the production of the document.

3. Ensures content is of high quality and conforms to standards.

Minimum Education/Certification Requirements:

Bachelor’s degree in IT or related field or equivalent experience

What we bring: 

• Health, Dental and Vision Benefits

• Life, AD&D, Short Term Disability and Long Term Disability paid 100% by the company
• Time off: Public Holidays, Vacation Days & Sick Days 

• 401K 

Job Type: Full-time

Pay: $1.00 - $58.00 per year