Cellphone & Computer Repair Tech

Locations: Fort Wayne, IN

*Level/Salary Range: $13 - 20 per hr

The role of a technician requires a high level of attention to detail, effective communication, and familiarity with technical tools. Candidates must be able to handle multiple projects, deliver work efforts that meet the highest quality standards, and be able to work with minimal supervision. In addition, you will be expected to:

ROLE AND RESPONSIBILITIES

• Provide timely and quality repairs on customers smartphones, tablets and computers
• Maintain proper inventory controls
• Maintain high quality standards of customer service and care
• Promote and upsell additional products and electronic accessories
• Meet key performance standards and productivity goals
• Abide by company policies and procedures
• Provide knowledgeable and effective communication on repair process/updates to customers
• Maintain a clean and organized work space
• Strive to constantly improve skills and move up
• Demonstrate a high level of motivation
• Look for ways to improve business performance and enhance customer service experience

REQUIREMENTS

• High school diploma
• Sales / customer service experience required
• Bilingual in Spanish is preferred
• MUST have experience with all brands of cellphone, computer, and tablet repairs- including but not limited to: iPhone, androids, Samsung, etc.
• Ability to work in a fast paced environment with a positive attitude
• Ability to follow directions and specific process steps to ensure quality workmanship
• Excellent communication and organizational skills
• Ability to work a flexible schedule including nights, weekends, and holidays if needed

ABOUT TECHY BY DRPHONEFIX

DrPhoneFix has established itself as the household name in cell phone, tablet, and computer repair in South Florida. We are expanding quickly and now is the time to become a part of our up-and-coming brand name in an industry that is steadily on the rise. As we grow and continue to expand, we are in need of good employees who can see themselves developing with the company. We not only want to be the best in repairing any technological device, we also want to be the best in customer service so that our name continues to cultivate within the community.

Job Types: Part-time, Full-time

Pay: $13.00 - $19.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Referral program

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Columbia, MO 65201: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• High school or equivalent (Required)

Experience:

• Cell phone repair: 2 years (Preferred)
• Computer repair: 2 years (Preferred)
• Sales and Customer Service: 2 years (Preferred)

Language:

• Spanish (Preferred)

Work Location: In person