1 IT Field Support Technician Job in Richardson, TX
Techspace Solutions is Hiring an IT Field Support Technician Near Richardson, TX
Job Title : IT Field Support Technician
Location : Raleigh, NC 26717 & Richardson, TX (Onsite)
Duration : 12 Months
Scope of Work
Services include, but not limited to, Inbound Technical problem resolution, for High-Speed Internet (HSI) customers for both internet and/or voice.
Primary objectives for Contact Operations are defined as a specified Programming, Assignment, and Structure Load services with client technicians
Description of Services/Deliverables:
Aiding field operations technicians in restoring customer services by performing tasks such as ONT changes, activations, and service provisioning
Assignment
Assigning facilities, correcting service orders, correcting programming or redirecting orders to engineering or customer support teams to ensure prompt service delivery to customers.
Structure Load
Assign facilities and/or reroute tickets to relevant departments to rectify order or assignment errors
Responsible for maintaining, and provisioning logical inventory into critical systems, to provide voice and data services over copper and fiber facilities
Job Type: Contract
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Relocate:
- Richardson, TX 75080: Relocate before starting work (Required)
Work Location: In person
Job Summary
Contractor
$45k-57k (estimate)
03/14/2024
07/10/2024
techspacesolutions.com
Princeton, NJ
<25
Related Companies
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The following is the career advancement route for IT Field Support Technician positions, which can be used as a reference in future career path planning. As an IT Field Support Technician, it can be promoted into senior positions as a PC Maintenance Technician II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Field Support Technician. You can explore the career advancement for an IT Field Support Technician below and select your interested title to get hiring information.
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