1 IT Technician Level II Job in Gainesville, FL
Technogroup Inc is Hiring an IT Technician Level II Near Gainesville, FL
- Contributing to a workplace culture consistent with ComSys’s mission, vision, and values
- Displaying strong inter-personal and communication skills to client satisfaction
- Assist with project planning and resource estimation for new projects
- Providing technical recommendations and guidance for projects
- Evaluating and ensuring completed work meets quality standards
- Building and modifying systems to meet project and user requirements
- Deploying, engineering, and optimizing enterprise class, technology-based systems
- Providing premier technical assistance and consulting to valued customers
- Analyzing, designing, and documenting server disaster recovery and fail-over technical
- solutions.
- Troubleshooting system and network issues through root-cause analysis and
- implementing solutions
- Demonstrate high emotional intelligence (EQ) while interacting with customers and peers
- Analyzing business processes and services to determine how people, processes, data,
- communications, and technology can best meet requirements.
- Attending and facilitating technical design reviews and technical briefings
- Assuming other duties and projects as they arise
- Responding to internal trouble ticket system requests and accurately documenting the
- path to resolution
- Providing on-call support as part of a scheduled rotation with other team members
- 5 years of hands on experience in similar role
- 2 years of MSP experience.
- Current CompTIA A , CompTIA Network , CompTIA Security certifications required
- Valid Florida Drivers License
- Self-motivated, able to make independent choices, free from immediate direction or
- supervision
- Strong written and verbal communication skills
- Experience in providing first line IT support.
- Able to work evening and weekend if required.
- Preferred Qualifications:
- We are willing to provide some additional training for the technologies or services below, but you should have a solid understanding of the basics.
- Server administration including Windows Server 2008 R2, 2012, 2012 R2, 2016, and 2019 and Hypervisor
- Familiarity of appropriate server OS-level tools, such as Active Directory, Group Policy, DNS, DHCP, including the creation/deletion of user accounts, devices, and policies.
- Knowledge of applying patches and updates for Windows servers and clients
- Knowledge of managing and troubleshooting network switches, routers, access points
- and other network devices.
- Administered and supported security firewalls such as WatchGuard
- Administration of on-premise and/or cloud-hosted PBX systems
- Strong knowledge of Windows end-user operating systems including Windows 7, 8, 10,
- and 11 Professional
- Experience resolving network and stand-alone printer issues
- Office 365 Tenant administration (Licensing, Azure, ADFS, Active Directory Premium).
- Office 365 monitoring service health, and management of service requests
- Knowledge of redundancy strategies and disaster recovery contingency planning
- Mentor and cross-train IT staff and provide guidance in day-to-day operations
- Ability to explore and analyze new technologies and make recommendations to
- supervisor
- Responsible for lifting, pushing, and pulling information technology equipment up to 50
- pounds
- ComSys, LLC is an Equal Opportunity Employer and does not unlawfully discriminate in employment. No question on this application is used for the purpose of limiting or excluding any applicant from consideration for employment on a basis prohibited by local, state, or federal law. All qualified applicants will receive consideration for employment without regard to race, color, religion, ancestry, national origin, age, gender, marital status, pregnancy, sexual orientation, mental or physical disability, medical condition, citizenship, or any other characteristic protected
Job Summary
Full Time
$51k-65k (estimate)
07/16/2023
05/21/2024
technogroup.com.tn
Tunis, TX
<25
Related Companies
The job skills required for IT Technician Level II include Technical Support, Troubleshooting, Operating System, Active Directory, Communication Skills, Consulting, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Technician Level II. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Technician Level II. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Technician Level II positions, which can be used as a reference in future career path planning. As an IT Technician Level II, it can be promoted into senior positions as a Technical Support Analyst III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Technician Level II. You can explore the career advancement for an IT Technician Level II below and select your interested title to get hiring information.
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