Position: OCM Business Analyst

Duration: 6 Months

Location: Maine (100% Remote)

Top 3 Skills:

• Skill 1: Change Management experience with system implementations, particularly around training delivery and content development
• Skill 2: Exceptional written and verbal communication skills
• Skill 3: Experience with state government, non-profit

Key Responsibilities:

Role Description:

• Facilitates and leads the Change Ambassador Network
• Facilitates communication events and manages the deployment of those events
• Assist with impact analysis and the documentation of all job roles
• Participates in the development and management of the End User Training strategy
• Supports the training content development effort
• Contributes to development and testing of end user training materials
• Supports monitoring of end user training: student enrollment, class scheduling, attendance, etc.
• Provide support for Train-the-Trainer program
• Participates in the development of training curriculum materials
• Contributes to the development of multimedia training and communications content, e.g., videos, websites, emails, instructional text, e-learning courses.
• Delivery of training classes and various other events related to end user training
• Previous Change Management experience on a large-scale implementation effort
• Exceptional written and verbal communication skills
• Strong organization and work management skills
• Active listening skills
• Ability to clearly articulate messages to a variety of audiences
• Flexibility and adaptability; ability to work in ambiguous situations
• Problem-solving and root-cause identification skills
• Ability to work collaboratively with a large team
• Excellent multimedia production skills