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JOB OVERVIEW
Techmedics is in search of an experienced Helpdesk Specialist with excellent customer service and communication skills. This is not an entry level position.
The ideal candidate will have excellent customer service skills, strong verbal and written communication skills, and work well in a team environment. This will be a work from home/remote work position with occasional onsite at client offices. Candidate must reside near/in metro Denver, CO.
Primary responsibility will be to work on tasks, issues or other requests by management and/or associates. Some of the responsibilities will include but not limited to providing systems (Workstation/Desktop/Laptop) and device support to our client’s users. Candidate will be responsible for day-to-day support of systems primarily on the Microsoft and Apple platforms as well as other technologies. In addition, they will be working with other remote engineers to provide local support.
SOLUTION FOCUS
Systems (Workstations/Desktop/Laptop) Support, Mobile Devices (iOS, Android), Windows OS, Mac OS, Office Suite, Office 365, Endpoint Protection, Active Directory, DNS/DHCP
QUALIFICATIONS | SKILLS
LICENSE/CERTIFICATIONS
A or Microsoft certification (Preferred)
If you are a tech-savvy individual with a passion for providing excellent customer service, we would love to hear from you. Join our team as a Helpdesk Specialist and contribute to the success of our organization.
Please note that only qualified candidates will be contacted for further consideration.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
Experience level:
Schedule:
Ability to Relocate:
Work Location: Hybrid remote in Denver, CO 80218
Full Time
$53k-65k (estimate)
03/25/2024
05/08/2024
techmedics.com
Pasadena, CA
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