Job Position:- Technical Trainer

Work Mode:- ONSITE

Job Description:

The ideal candidate must possess the following:

Responsibilities:

• Plan, design, and develop resources to support enterprise applications.

Provide professional development, support, and training of enterprise

applications such as the BCPS One Learning Management System, Student

Information System, and Scheduling software.

Assess and identify application training needs. Assist in the development and

implementation of plans, programs, and strategies for training and support.

Research and develop training materials and modalities.

Provide expertise and training in the inter-connectivity of applications within

BCPS One.

Develop and update BCPS One support materials including BCPS One Manual

documents.

Coordinate consistent communication with teachers in the S.T.A.T. program, the

Office of Innovative Learning and the Offices of Curriculum and Instruction to

provide proactive support.

• Utilize technology in all its forms: computer-based, video, on demand, software,

Websites, e-mail, online learning management systems, computer simulations,

streamed discussions, data files, databases, and audio to promote school-based

staff understanding of enterprise applications and develop essential skills.

• Perform other duties as assigned.

Required Skills:

Knowledge of current and emerging information and educational technologies.

Competencies in conducting a telephone, in-person, or online training and

support.

Demonstration of effective human relations skills.

Demonstration of effective problem-solving, questioning, evaluation,

organizational, communication, collaboration and time-management skills.

Job Type: Contract

Schedule:

• 8 hour shift

Education:

• Bachelor's (Required)

Experience:

• Technical Training: 5 years (Preferred)

Work Location: In person