Mainframe in the BEAM support

Plano TX (day one onsite and 24/7 rotational shift)

• Candidate should have experience with production application support.
  5-8 years of level two IBM Mainframe support experience.
• Strong Technical Troubleshooting skill on :

Job output

• Knowledge of SARP, SARRR, IOF
• Error Message and Error Codes validation

Job Trac

• Valid Return codes for Job Steps and overall, Job
• Validate for standalone Jobs or those on Schedule
• Iterative vs Scheduled Job
• Triggered Jobs
• Job Codes issues and escalation to fix
• Must possess knowledge of Linux, Windows, and AWS-deployed infrastructure and applications.
• Well versed in incident and change management process
• Familiarity with application monitoring tools such as Splunk and Dynatrace
• Basic database skills, including SQL and Oracle
• Must possess multi-application experience, particularly in the banking industry or with financial institutions.