Team Worldwide-IND in Indianapolis, IN, is seeking an experienced Dispatcher in the Freight Forwarding/3PL industry. The ideal candidate will be well versed in cartage freight operations, customer service and communications, and carrier capacity operations.

About Team

Team is a worldwide, yet locally-minded business with the resources to offer global control of our customers’ product movement. As a multi-year recipient of the Logistics Management Quest for Quality Award in Freight Forwarding, the Team Worldwide commitment makes every delivery like a trip around the corner—no matter where that corner is.

Responsibilities

As a Dispatcher, you will have the following responsibilities:

• Prioritize, schedule and dispatch freight for pick-up, delivery and recoveries via company drivers and cartage agents.
• Interact with Branch offices, customers and cartage agents to rate and quote shipments.
• Communicate with local company drivers and outside cartage agents as needed to ensure shipment handling and delivery practices meet customer expectations.
• Work alongside operations team to ensure a high level of customer satisfaction, operational efficiency and the ability to drive Key Performance indicators
• Monitor freight movement using various internal and external applications.
• Ensure drivers are following policies as it relates to OS&D reports, along with continual enhancements with technology such as mobile applications.
• Performs other related duties as assigned.

Qualifications & Requirements

• 3-5 years minimum experience preferred
• Ability to prioritize, multitask and manage time effectively
• Ability to routinely meet deadlines
• Attention to detail and accuracy
• High level of resourcefulness and initiative
• Effective communication skills
• Excellent organizational skills
• Continual desire to learn and expand industry knowledge
• Ability to operate a forklift safely
• Knowledge of warehouse operations

For more information, please contact careers@teamww.com.