Team Solutions Dental is looking for a highly organized and detail-oriented Administrator to join our team. This person will be stationed in our front office and will be responsible for performing the Administrative Quality Control of the front office Scheduling before the dental cases go into production. That Quality Control will make sure everything is scheduled correctly, and the following items are properly transferred from the prescription to the work ticket before sending the case into production:

• The product
• The material
• The due date
• The proper shade
• The doctor's preferences and special notes

This person will also be the "runner" of the front office, running into the lab to get questions answered by the skilled technicians so that the customer service representatives don't have to get out of their seats and leave their phone duties or our customers on hold to do so.

Responsibilities

• Check the work ticket created by the Schedulers against the prescription to be sure everything is correct prior to the dental case going into production
• Handle picture attachments - attaching dental photos the appropriate case in the dental lab management system.
• Run cases into the lab for information requested by the Customer Service Representatives.
• Answer call roll over as requested and place the calls on hold as needed
• Cross-train in other administrative responsibilities such as Digital Receiving, Scheduling, and Customer Service.
• Act as a fill in driver for special deliveries as needed (if needed)

Requirements:

• Impeccable attention to detail
• Ability to work efficiently under pressure
• Experience in a dental office not necessary but is a big plus
• Experience with data entry and cross referencing various documents for accuracy
• Valid driver's license and reliable transportation
• Ability to pass a criminal background check

This is a full time entry level position with opportunities for advancement and growth for the right person. Benefits available after 90 days of employment including:

• Medical (3 plans to choose from)
• Dental
• Vision
• Basic Life Insurance
• Voluntary Life Insurance
• Short Term Disability
• Cancer Insurance
• Critial Illness
• 401K with a 3% match after one year of service!

Job Type: Full-time

Pay: From $15.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

Work Location: In person