Who is Sundance, Inc.?

Sundance, Inc. is one of the largest franchisees in the Yum! Brands TM family, with 185 stores located throughout

Iowa, Illinois, Indiana, Michigan, Ohio, and Wisconsin. Our primary brand is Taco Bell, but we also own stores that

offer KFC, Pizza Hut, Arbys and A & W quality food products.

At Sundance, Inc. our goal is to ensure that our customers receive a tasty meal for a fair price and are treated with

respect by our employees. We believe that our employees are our most valuable assets, and we work hard to make

sure that their employment with us is meaningful, stimulating and fun!

About the Job:

In this position, you will play a key role in providing support for all areas of IT in your designated territory and assist

with surrounding territory as needed. You will update systems, troubleshoot problems, and provide hands-on

support for IT issues within our stores. This is a field tech position.

Responsibilities:

 Maintain systems readiness through regular and preventative maintenance

 Monitor and support network equipment, including switches, and POS system

 Assist with software installation and support (This may include occasional overnight installs)

 Support video surveillance systems

 Provide remote and onsite technical support

 Troubleshoot connectivity issues

 Install, test, and replace systems as needed

Qualifications:

 Associates degree or equivalent; Bachelor’s degree in computer science, information systems or related field

preferred

 CompTIA A , CompTIA N certification or other related IT professional certification are preferred

Preferred Skills:

 Previous experience as a field technician, computer parts technician, or IT support

 Ability to terminate Network RJ45, Phone, and Coax cables

 Ability to troubleshoot and resolve multiple issues

 Ability to multitask, prioritize, and manage time efficiently

 Excellent verbal and written communication skills

 Able to deliver results in a fast-paced environment

 Ability to adapt to changes

 Ability to be self-motivated

 Up-to-date knowledge of new systems, information, software, and upgrades

Job Type: Full-time

Pay: $23.00 - $25.00 per hour

Expected hours: No more than 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Experience level:

• 1 year

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Toledo, OH: Relocate before starting work (Required)

Work Location: In person