Collision Center Office Manager – Auto Dealership

As our new Collision Center Office Manager, you will be the voice and face of our dealership. So, we need someone with a winning attitude and a professional appearance. While we prefer someone with experience, candidates with great potential will also be considered. To be a success in this position you will need to be reliable, professional, likable, and ready to make a move toward a long-term career and not just another job. Our dealership is a family, and we treat each employee as such. 

Job Responsibilities

• Understand and follow receptionist processes and procedures.
• Perform clerical duties such as typing, proofreading, data entry, filing, photocopying, faxing, and sorting mail.
• Check out customers on delivery, take payment, provide invoice and receipt.
• Greet Customers and refer to appropriate personnel.
• Diffuse client concerns and direct them to the appropriate team member for assistance
• Receive and post sublet invoices.

• Answer most of the phone calls in a friendly and professional manner and transfer calls to the appropriate party.
• Attend department meetings.

Education and/or Experience

• High school diploma or GED.
• 1 to 3 months of related experience and/or training; Candidates with an equivalent combination of education and experience will also be considered. 
• CDK experience preferred.
• CCCone experience preferred.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to walk. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus.

Benefits

In addition to career-long personal development, our associates enjoy a number of benefits, including:

• Full health benefits (medical, dental, vision, life)
• 401k Retirement savings plan with company match
• Employee discounts
• Drug Free Work Environment
• Equal Opportunity Employer

About Our Dealership

Since 1938 and with over 70 years of success, Team Gillman has been a family-owned and operated group of automobile dealerships. The business was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank’s son, Ramsay Gillman, continued and expanded the business his father started with a constant emphasis on customer service and satisfaction.

Now, owned and operated by Ramsay’s son Chris Gillman, Team Gillman has dealerships in Houston & Rosenberg representing Acura, Honda, Subaru and Chevrolet. Success has not altered the organization’s founding principle. Every employee in every Team Gillman dealership knows customer service is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.