DESCRIPTION
Under general supervision, provides business support to the Governor’s Office of Student Achievement
(GOSA), which requires exercise of independent judgment and initiative, critical thinking, time
management, and understanding of the agency processes, policies, and procedures. Provides business
support for the daily operation, management, and planning of GOSA. Coordinates meetings and assists
in the preparation of agendas, presentations, and other materials. Assists in the coordination of program
events. Researches, analyzes, organizes, and documents information as directed. May provide support
for various projects, grants, programs, and/or any specialized functions.

RESPONSIBILITIES
• Serve as first point of contact for internal and external stakeholders to GOSA.
• Use sound judgment to respond appropriately to internal and external contacts.
• Coordinate meetings for Executive Director and GOSA staff; assists in the creation of agendas
and other supporting materials.
• Create and maintain business workflows to improve office efficiency.
• General office maintenance including office supply inventory and orders/reorders items, as
necessary.
• Assist in planning agency-wide events, meetings, presentations.
• May assist in the preparation and development of agency goals and objectives by researching
and organizing requested documentation.
• Analyze and recommend resource requirements for business process improvements.
• Prioritize workloads in an environment where priorities can change with short notice.
• Transfer and organize information/data into PowerPoint presentations, Word, or Excel
spreadsheets.
• Create first draft of correspondence and edit suggestions as requested.
• Assist in tracking pertinent legislation
• Manage projects that require research, information checking, and report generation.

REQUIREMENTS
• Excellent verbal, written, and organizational skills
• Proficient computer skills; advanced skills using Microsoft Word and Excel
• Experience in organizing lists of data to produce a summary report and tracking changes to
provide current updates
• Attention to detail and accuracy
• Competent in managing time requirements/priorities and appropriately evaluating own progress
toward completion of work goal
• Critical thinking skills to identify and resolve issues promptly
• Proactive, solution-oriented, accountable, and committed to continuous improvement
• Experience in assuming responsibility for completing or overseeing task, project, or initiative from
start to finish and being accountable for the results.
• Flexible and willing to perform various tasks, as assigned