Role and Responsibilities:

• Replace automotive glass, adhering to strict quality standards.
• Perform repairs on damaged glass.
• Conduct both pre and post-inspections with customers.
• Use a variety of tools and scanning equipment as necessary.
• Document repair orders on mobile devices.
• Check in parts and communicate needs with a sense of urgency.
• Safely remove and install trim panels & interior parts without causing damage.
• Prioritize and manage time effectively to complete daily assignments.
• Operate as a mobile position from a company-provided vehicle.
• Clean vehicles of any glass debris resulting from impact or the repair process and ensure all visible surfaces are clear of excess materials.
• Maintain safe working conditions by ensuring all equipment, materials, and areas of operation are secure and functional.
• Conduct a final inspection with the customer, obtaining their signature on all required paperwork.
• Handle all administrative duties and collect payments upon job completion.
• Be accountable for assigned inventory, which includes vehicles, mobile devices, tools, and other provided equipment.
• Carry out any other duties as assigned by management.

Qualifications, Education & Experience:

• Minimum of 2 years in the automotive glass industry.
• Solid understanding of glass installation and replacement techniques.
• Strong customer service and communication skills.
• Proficient knowledge and usage of computers, mobile devices, and associated technology.
• Self-driven individual with a positive attitude and customer-centric vision.