Description

Tea Forté, a fast-growing tea and coffee company headquartered in Maynard, MA, is expanding our team with a new NetSuite Administrator role, reporting to the Director IT, Business Applications.

As the NetSuite Administrator for Tea Forte, you will be the subject matter expert for all things Netsuite; configuration settings, managing employee accounts, or creating saved searches and workflows.

Responsibilities of this role involve maintaining, supporting, customizing, and optimizing the current NetSuite architecture to meet growing business needs globally. You will work with all departments within Tea Forte to improve the functionality within NetSuite to meet the demands of each job function within our organization. You will troubleshoot issues and define and document best practices and processes. You will help to train and motivate staff to use best practices in ERP.

Key Responsibilities:

• Maintenance and daily management of the NetSuite application.
• Develop, test, and deploy customizations, custom objects and new NetSuite functionality based on evolving business needs.
• Technical administration, including data integration with multiple systems.
• Responsible for technical requirements, system configuration, data integrity and all system-related policies and procedures.
• Primary point of contact to NetSuite Support, providing support with regards to all aspects of NetSuite and data maintenance and liaise with vendor to track requested enhancements and support.
• Customize NetSuite ERP, SRP, CRM as needed to meet business needs.
• Train users on the NetSuite application, providing support to users and maintaining proper system access; and support end user technical requests.

Requirements

• Bachelor's degree in relevant discipline required
• 4 years of NetSuite Administration preferred 
• NetSuite Admin Certification, a plus
• Experience generating reports and custom reporting within NetSuite.
• NetSuite Administrator level knowledge of roles, permissions, page layouts, custom objects, scripting, workflows, reports, saved searches, dashboards, and forms to manage unique business process requirements within NetSuite.
• Ability to effectively prioritize and manage recurring or ongoing tasks and one-off projects
• Able to problem solve in a timely manner helpful.
• Capable of handling complex inventory helpful.
• Experience with Celigo and Shopify, a plus
• Experience with Avalara and Tipalti, a plus
• Experience with Amazon Marketplace, a plus