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As a Retail Customer Service associate, you are a cross-trained, multi-skilled agent. You will be capable of handling first level escalated Retention, Sales and Customer Care calls interactions for residential customers, face to face and over the phone.
Position Details:
Work Location: 1220 Crossing Meadow Ste 180, Onalaska, WI
Work Schedule: After the first three weeks of paid training, your scheduled shift will be Monday through Friday, 9:00am-6:00pm CST with a rotating Saturday of 8:00am-5:00pm.
But wait, there's more!
Essential Functions:
The pay range listed for this position represents the low and high end of the base compensation range. However, the base pay rate offered for this position is expected to be $19.88 per hour.
Required Job Qualifications
Other Qualifications
Do you meet all of the Required Qualifications, but aren't sure if your experience meets the Other Qualifications? We encourage you to apply! Research shows that some candidates may not apply for jobs unless they feel they meet 100% of the qualifications, when, in fact, they have the skills and experience to be successful in the role! Experience and skills come in many different forms and may not always look identical to what we have on paper, but still lead to success in the role. If you meet the Required Qualifications and believe you have what it takes to be successful in the position, apply today!
Benefits
Associates scheduled to work 20 or more hours per week have access to medical, dental, vision, life insurance, a 401(k) plan, and paid time off benefits such as vacation (15 days accrued per year for full-time; pro-rated for part-time associates working between 20-39 hours), sick leave (10 days accrued per year for full-time and pro-rated for all other associates), seven paid national holidays and one floating holiday, paid parental leave (2 weeks after 12 months of employment), among others. Short Term Disability and Long Term Disability coverage is also available for associates working 30 or more hours per week and Education Assistance is available to full-time associates. Associates scheduled to work under twenty hours per week or for a limited term (i.e. interns) are eligible for medical coverage, the 401(k) plan (if 18 or older), as well as sick leave (10 days accrued per year for full-time and pro-rated for all other associates). For more detail on the benefits we offer click here.
At TDS, we embrace Equal Employment Opportunity by valuing our differences and consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other status protected by law. To learn about our diversity & inclusion philosophy and culture, click here!
Full Time
Business Services
$25k-31k (estimate)
08/19/2023
04/03/2024
ceonorwich.edu
Northfield, VT
<25
Business Services
The job skills required for Retail Customer Service Specialist include Customer Service, Life Insurance, Listening, etc. Having related job skills and expertise will give you an advantage when applying to be a Retail Customer Service Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Retail Customer Service Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Retail Customer Service Specialist positions, which can be used as a reference in future career path planning. As a Retail Customer Service Specialist, it can be promoted into senior positions as a Retail Sales Staff that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Retail Customer Service Specialist. You can explore the career advancement for a Retail Customer Service Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Retail Customer Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Retail Customer Service Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Retail Customer Service Specialist job description and responsibilities
They might also discuss how to use available services or demonstrate the right way to operate a product.
04/22/2022: Monterey, CA
When supporting existing customers, these professionals may retrieve and update client records or tag them for follow-up by supervisors.
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They typically know how to create and update tickets and how to search for customer records.
03/08/2022: Columbus, GA
Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.
02/24/2022: Salem, OR
As a job, customer service professionals are responsible for addressing customer needs and ensuring they have a good experience.
04/29/2022: Stockton, CA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Retail Customer Service Specialist jobs
They listen to or read about customer problems and suggest solutions.
05/02/2022: Rockford, IL
Highlight the most popular FAQs.
03/09/2022: Youngstown, OH
Use screenshots, video and audio where possible.
04/03/2022: Johnstown, PA
Optimize self-service for mobile users.
03/19/2022: Biloxi, MS
Self-service help will be the first choice.
03/08/2022: New Suffolk, NY
Step 3: View the best colleges and universities for Retail Customer Service Specialist.