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**Operational Risk Officer II Retail Lending Operations**

350311BR

Operations & Underwriting

Mount Laurel , NJ

March 1, 2022

**Company Overview**

**About TD Bank, Americas Most Convenient Bank** TD Bank, Americas Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit Find TD Bank on Facebook at and on Twitter at .

TD Bank, Americas Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol TD. To learn more, visit .

**Department Overview**

Operational Risk Officer acts to support the Retail Lending Operations Business Line in ensuring successful and effective remediation, closure and validation of assigned audit findings. Role requires frequent interface and engagement with Ops Management, Governance & Control groups, and Senior Management. Department serves as the interface between 1B risk partners and 1A business line during Audit/Compliance exam oversight and Audit/Compliance finding remediation. In addition, supports key areas of business line risk, i.e. tracking risk events, self-identifying process issues and working directly with the business line to have corrected.

**Job Description**

The Operational Risk Officer II provides a broad range of operational risk analysis, reporting and/or support to business partners. Acts as a specialist/expert in providing guidance/advice on a range of operational risk related matters within assigned area of specialization.

**Requirements**

- Analyzes potential operational risks and ensures key risks are aggregated/escalated to appropriate areas

- Contributes to the effective management of financial results and budgeting activities

- Supports ongoing operational risk measurement activities by acquiring, analyzing, and reporting business operational or relevant loss data

- Establishes and provides regular risk analysis and reporting on operational loss performance of the business

- Supports business with analysis and reporting on operational risk issues and their impact which may include scenario analysis

- Supports established enterprise-wide risk escalation, review, and approval processes, data management, policies, and risk assessment processes

- Develops and maintains knowledge of existing and emerging risks across the business, and represents the business/function on TD Bank Risk Officer Committees or related working group/project teams

- Acquires an understanding of the regulatory landscape and requirements, ensuring they are identified and articulated to business management as applicable

- Supports TD Bank enterprise-wide operational risk strategies and/or corporate risk management requirements by guiding business partners through various operational or related risk management activates (e.g. Key Risk Indicators (KRI), Risk & Control Self Assessments (RSCA), etc.)

- Provides guidance, advice, and/or training and educational programs within own area of responsibility to improve business understanding of related risk and emerging trends

- Develops and fosters strong relationships with business unit management to improve communication of business-specific operational and/or related risk management issues

- Participates in the review of scorecard results and/or capital allocation issues affecting overall risks and act as a key resource on risk issues for assigned businesses/specializations

- May participate in regulatory reviews and/or completion of risk management surveys where applicable

- Supports businesses that are generally more homogeneous and moderately to highly complex in terms of core business activities and related risks

- Works with committees/project work and plays an integrator/coordinator role on behalf of the business or function on risk matters

- Analyzes key risk factors, relationships, patterns and trends and provides recommendations on mitigating potential risks and/or escalates key issues accordingly

- Must be eligible for employment under regulatory standards applicable to the position.

**Qualifications**

- Bachelors degree

- 5 Years of related experience

- Residential and/or Consumer lending operations preferred

- Proven analytical ability, including tactical planning and process management

- Strong working knowledge of operational risk issues

- Demonstrated ability to effectively contribute to multidisciplinary working committees and to manage small projects

- Demonstrated ability to develop and maintain strong business relationships, including relationships outside of Risk Management

- Ability to analyze information, draw conclusions and present results in an effective manner

- Strong experience in a risk management discipline such as investigations, audit, information security, compliance, or general risk management

- Advanced written and verbal communication skills, including facilitation, presentation skills and positive public presence

**Hours**

Standard Business Hours

**Inclusiveness**

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.

If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.

**Colorado Residents Only**

For an overview of TDs Benefits program, please visit

**Colorado Residents Only**

For additional information regarding the compensation of this position, please

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