Manager of Project Management Office (PMO)

This position will be responsible for establishing the PMO infrastructure for this growing organization; managing and developing a team to collectively drive to the successful delivery of the organization’s strategic roadmap in partnership with the development leaders. In addition, the right candidate will help implement and refine Agile and Scrum methodologies across TCP’s product portfolio, assuming overall accountability for the successful delivery on all projects. The candidate is someone who thrives in an agile, collaborative, team-based environment, working closely with technology peers across TCP as well as main vendor partners. This position offers the opportunity to help shape the future of our growing organization as well as serve as a champion for continuous improvement. Fully remote position with occasional travel to regional TCP office locations.

As a PMO Manager, you will:

• Implement and refine Agile and Scrum Methodologies across the engineering organization
• Provide visibility to the engineering leadership by rolling out consistent Scrum Metrics across various scrum teams
• Mentor, guide, and train existing Scrum Masters and Development Managers, leading to improved performance and accountability
• Track deadlines, deliverables, resources, action items, and timelines throughout projects and hold owners accountable for their commitments
• Identify dependencies and possible issues across teams \ programs \ processes and make sure they are known, owned, and mitigated
• Facilitate the product portfolio strategic alignment and verify the portfolio priorities are decided and communicated to the organization
• Create visibility, alignment & clarity across the engineering organization
• Communicate management decision to the organization and report back the ongoing status of the projects
• Proactively drive change and develop the organization to be efficient, lean, and cloud oriented
• Define\evaluate\change processes and roll out new and updated processes to the organization
• Manage the standard operating process document repository
• Define and track KPIs for measuring the organization's success and efficiency
• Work with Product Strategy\CloudOps\Support and Services to streamline the cloud delivery process
• Facilitate discussions to understand lessons learned

You are a strong fit for this role if you have:

• Bachelor’s Degree or higher required
• 8 years overall engineering experience including a minimum of 3 years of project management and leadership experience
• Proven experience managing programs, projects, operations, services, and teams in matrix and global environments
• Proven experience leading complex management initiatives, establishing new company processes, and driving change management
• Experience in scaled Agile methodologies
• Proven experience providing visibility of project status through relevant and accurate information; developing & tracking projects\program plans and ensuring accountability at all levels
• Excellent interpersonal skills with the ability to facilitate, debate, and drive discussions across different locations and time zones

Benefits:

• Competitive salary based on experience
• 20 days PTO and 13 days of companywide holidays
• 8 hours to volunteer and impact your community
• Comprehensive benefits (Health/Dental/Vision/401K)
• The work/life set up you need to be successful.