POSITION SUMMARY: Barback assists Bartenders in all opening and closing duties. Responsible for maintaining clean bars, stocking, and cleanliness of silverware, glassware, and dishes for a high-volume restaurant and/or nightlife bar. Works in an efficient and professional manner while maintaining a positive attitude and delivering superior Guest service at all times.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

- Respond to Guest inquiries and requests in a courteous and polite manner

- Maintain line of sight/atmosphere control by circulating through your work area throughout shift

- Provide professional and friendly guest services. Respond to Guest inquiries and requests in a courteous and polite manner

- Adhere to all TC Restaurant Group Standard Operating Procedures

- Keep bar top clean and free of dirty glasses, dirty ashtrays, trash, etc. throughout shift. Keep back bar clean and organized

- Ensure nightly/weekly and opening/running/closing duties are completed

- Maintain opening/closing liquor, beer, wine, and consumables par - Ensure proper rotation of all liquor, beer, wine, and consumable items

- Clean all spills and waste immediately. Sweep and mop as needed. Place all trash in proper receptacles

- Assist with loading/unloading of miscellaneous equipment, such as boxes, food, and beverage product

- Responsible for ensuring all stocking is complete, and any shortage of stock is reported

- Polish and wash glassware throughout shift. Prepares all mixes and garnishes

- Recognize and acknowledge when Guests are becoming intoxicated and/or are intoxicated

- Monitor potentially intoxicated and/or disruptive Guests and promptly bring to a manager’s attention

- Comply with all safety and health department procedures as well as Company and/or departmental policies/procedures

- Comply with all state and federal liquor laws

- Report any incidents of theft, vandalism, violations, or guest complaints/incidents

- Performs other job-related duties as assigned 

IN ADDITION TO THE AFOREMENTIONED ESSENTIAL JOB FUNCTIONS, THE BARBACK WILL BE EVALUATED ON THE FOLLOWING LEADERSHIP QUALITIES:

- Accountability

- Adherence to Policy

- Appearance

- Attitude

- Dependability

- Development

- Guest satisfaction

- Job skills knowledge

- Judgment

- Productivity

- Punctuality

- Quality of work

- Teamwork

- Working relationships

- Written and Verbal Communication

WORKING KNOWLEDGE /EDUCATION/REQUIREMENTS:

- High School Diploma or equivalent required

- Proof of eligibility to work in the United States

- 21 years of age

- Possession of or the ability to possess all state required work cards

- Maintain a professional, neat, and well-groomed appearance adhering to Company standards

- Knowledge of basic bar and restaurant operations and liquor, beer, and wine brand names

- Knowledge of drink recipes and proper garnish, cutting, and presentation

- Proper lifting techniques, Inventory, and stock rotation

- Entry level of high-volume bar, restaurant, and nightlife operations

- Work will include indoor and/or outdoor areas. Must have the ability to withstand high and low temperatures.

- Work is typically in an area, which may be unusually hot, cold, noisy etc. Work may be performed in small areas with a 3 ft. access.

- Tasks are performed from a non-sitting and sitting position.

- Constant contact with guests and fellow Team Members is required.

- Schedule could exceed 30 hours per week and may include overtime when approved by management

- Work varied shifts to include days, nights, weekends, and holidays

- Ability to be exposed to day life/nightlife environmental factors including but not limited to second-hand smoke, excessive noise, flashing/strobe lights, and stress levels related to interacting with guests in a fast-paced environment.