Description

Scope of Position

The Outdoors Restaurant Runner’s primary focus is to provide prompt, courteous and efficient food, and beverage service in a luxury brand inspired hotel environment where attention to detail is key. He/she will also possess a limitless desire to attain the highest levels of quality and cleanliness in all areas of the Food and Beverage Operations.

Position Requirements

• Professional demeanor appropriate for a restaurant environment.
• Previous food and beverage experience in a luxury hotel environment is a plus.
• Basic computer knowledge (Micros or other POS systems).
• Outstanding and professional guest services skills.
• Food handling & TIPS (Training for Intervention Procedures) certificate is an asset.
• Knowledge of food, wine & spirits is an asset.
• Excellent eye for detail and the ability to multi-task.
• Must be of minimum legal age to serve alcohol according to state law.

Responsibilities

• Greet (using names) and acknowledge each guest promptly after seating with hotel greeting standard.
• Knowledge of restaurant/water park layout and location of all equipment and supplies.
• Know the ingredients, preparation, and proper presentation of all menu items and specials.
• Serve and deliver beverages and/or food items, napkins, and other needed items to guests at the appropriate table, bar, cabana, and/or seat location using a tray.
• Organizing and expediting beverage and/or food for timely and accurate delivery of prepared items. Garnish beverages.
• Observe and take note of dirty and occupied tables/seats/cabanas.
• Picking up dirty glassware and/or plates and small wares and delivering them to the specified dishwashing area.
• Perform side work assigned by management.
• Know and implement standards/procedures of service for guests.
• Ensure table settings are fully equipped with the appropriate condiments.
• Maintain cleanliness and condition of the work area.
• Assist as needed to maintain standards of appearance, sanitation, and service in all areas of the restaurant.
• Perform any other reasonable duties as required by management.

Education

• High school diploma or GED.

Skills and Abilities

• Ability to communicate in the English language. Second language is a plus.
• Ability to work flexible schedules including holidays and weekends and able to perform multiple tasks.
• Knowledge of basic food handling policies and procedures as well as the techniques and equipment for preparing and presenting food products for consumption, including storage/handling techniques, proper chemical handling, and sanitation standards.

Physical Requirements

• Must be able to work in a fast-paced environment.
• Must be physically fit to lift, pull, and push items up to 50 pounds.
• Also requires reaching overhead/standing/walking/reaching and bending throughout shift.
• Able to work indoor/outdoor temperature conditions.

Qualifications