Job Summary

A Sales Representative at Taylor King Law is responsible for greeting visitors, clients, and potential clients both on the phone and in-person; coordinating the client intake process for the firm; and delivering the firm's On Your Side - By Your Side promise.

Major Responsibilities/Activities

• Interacting with potential clients by screening cases, assessing if we might accept a potential case, and presenting the firm's services to prospects;
• Understanding and maintaining a working knowledge of our case management software and case flow in order to assist callers efficiently;
• Efficiently adding leads to case management software from multiple sources: phone, email, web chat, in-person visits;
• Strategically following up on leads to convert them into clients;
• Coordinating client sign-ups both through e-sign or in person;
• Delivering our promise, “On Your Side, By Your Side” to clients, attorneys, staff, and providers

Minimum Requirements

Education: Bachelor’s degree preferred. High School diploma or GED required.

Experience: Preference will be given to applicants with sales and/or customer service experience; technology and software proficiency is critical. Demonstrated sales ability is a definite plus. 

Computer skills: word processing/merged documents, spreadsheets, and databases (experience with Salesforce software is a plus).

Other skills: Bilingual in English/Spanish is a plus. Excellent communication skills (written and oral), demonstrated commitment to customer service and time management. Ability to work effectively in a high-pressure team environment. Self-motivated.

Benefits Package

• Compensation $16 - $18 per hour based on experience
• Health Insurance: Medical, Dental, Vision, and Supplemental
• Matching contribution to Simple IRA after one year of employment
• Generous paid time off program plus nine paid holidays

Company Summary

Taylor King Law, headquartered in Arkadelphia, Arkansas, is a team of over 20 attorneys and more than 50 professional staff members who are ready to help. With seven offices throughout Arkansas and Texas, we advocate for clients in the areas of car, truck, or motorcycle accidents, slip and fall injuries, nursing home abuse, wrongful death, traumatic brain injuries, defective product injuries, and social security disability claims.