Taylor Brook Dental Associates, P.A., a well-respected restorative group practice serving the dental health needs of the Auburn and Lewiston area is seeking a Patient Scheduler. The most desirable candidate will be highly motivated; reliable, people oriented and have proven excellent customer service skills.

The successful candidate will:

• have well proven written communication, interpersonal, multitasking and phone skills,
• project a friendly and service-minded attitude regardless of the challenges being faced,
• have a history of excellence in customer service and enjoy helping others,
• achieve thoroughness and accuracy (details) when accomplishing a task,
• be a self-starter willing to take the initiative to better the company,
• have the ability to think on your feet in a demanding environment with disruptions,
• ability to adapt to changes quickly and smoothly when dealing with schedules,
• have a solid understanding of computer programs such as Word and Excel, email programs and the ability to navigate the internet successfully.

The job includes, but is not limited to:

• checking patients in/out, greeting, and welcoming patients to the practice,
• filling the schedule for hygiene and doctors,
• reconciling accounts at the end of the day,
• answering seven phone lines, handling emails, texts
• performing general office duties, such as photocopying, filing, scanning.

Job Requirements:

• High school diploma or GED.
• Previous experience working in the dental field. (preferred)
• Knowledge of dental terminology. (Preferred but not required)
• Working knowledge of general administrative practices.
• Good telephone etiquette.
• Exceptional organizational skills.
• Excellent customer service skills.

The position is Monday through Friday from 8:30am to 5:00pm. The physical requirements include 80-90% of the day sitting at a desk, with intermittent standing and walking. Candidate should have the ability to push, pull, bend, reach and lift twenty(20) pounds. Taylor Brook Dental Associates offers a great benefits package including Health and Dental benefits, Short- and Long-Term Disability, Life Insurance, Paid Time Off, Earned Paid Leave, Holidays, Professional Development, and a 401(K) Retirement plan. Salary is commensurate with abilities.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Dependent health insurance coverage
• Disability insurance
• Free parking
• Health insurance
• Life insurance
• Paid orientation
• Paid sick time
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Healthcare setting:

• Dental office
• Private practice

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Experience:

• Medical scheduling: 1 year (Required)

Work Location: In person