Document Processing Clerk (Bilingual English/Mandarin)

Since its establishment in 2000, the mission of Walong Marketing, Inc. is to satisfy the demands for gourmet foods in Asian American communities. With our globalized resources and nationwide shipping network among five distribution centers, we can deliver the most authentic Asian foods to every corner in the United States. Asianfoodonline.com is one of the Walong demonstrations to be the best. It fulfills our commitment to the community and underlines the importance of food and cuisine in daily life. Walong Marketing Inc. welcomes you to join our team!

Responsibilities:

• Coordinate and track shipping progress, payments, and other transactions.
• Respond to shipping correspondences appropriately and report them to managers in a timely manner.
• Respond to incoming phone calls and emails.
• Create and maintain import and export documentation.
• Revise purchase orders and follow-up backorders, claims, and contracts.
• Process and organize the store, vendor, and buyer files related to purchasing, shipment, and other aspects.
• Communicate with stores, vendors, buyers, and distribution centers to ensure accurate quantities and pricing of products as well as timely delivery.
• Collaborate with internal and external stakeholders to ensure timely payments.
• Perform other duties as assigned by management.

Qualifications:

• Associate degree or above is required.
• 1 year of work experience in data entry and document processing is preferred.
• Bilingual in English and Chinese is required.
• Knowledge of international business is preferred.
• Detail-oriented, diligent, patient, and responsible personality.
• Proficient in computer and Microsoft Office Suite.
• Authorized to work in the United States without sponsorship.

Position Details:

• Employment Type: Full Time
• Location: 6338 Regio Ave, Buena Park CA 90620
• Salary: $18.00/hr

Benefits:

• Comprehensive medical, Dental, Vision and Life insurance
• 401(k) Retirement Savings Plan with 4% match
• Paid vacations and sick leaves
• Referral Program

Beware of Job Scams: We prioritize applicant safety at Walong Marketing Inc. Please exercise caution during your job search. Be wary of unsolicited offers, requests for personal information or upfront payments, poorly written job descriptions, unrealistic promises, and unprofessional communication. Research employers, verify job postings, and trust your instincts. Report any suspicious activity. For helpful guidance on identifying job scams, visit this link provided by the Indeed website:https://www.indeed.com/career-advice/finding-a-job/job-scams

Disclaimer

Our goal is to be a recognized leader in the industry while providing a great workplace for employees. Please note the job descriptions are intended to describe the general nature and level of work being performed by people assigned to the position. They do not cover all the details of skills, duties, or responsibilities required for the positions. Thus, they are not to be construed as an exhaustive list of all skills, duties, and responsibilities required for personnel. All personnel may be required to perform duties outside of their normal responsibilities as instructed by management. Skills, duties and responsibilities may change at any time with or without notice. We are an E.E.O. employer.