Roles & Responsibilities:
Field Service Support: Provide technical support, issue resolution, and
system maintenance for Field Service systems.
Customer Interaction: Engage with U.S. clients to understand their
Field Service requirements and communicate effective solutions.
Problem Solving: Diagnose and resolve technical issues related to Field
Service operations efficiently.
Customization and Enhancement: Utilize JavaScript, CSS, and HTML to
enhance the user interface and functionality of Field Service.
PowerApps Utilization: Create custom business apps and automation
within Field Service using PowerApps.
SAP Integration: Facilitate seamless integration and support for clients
using SAP alongside Field Service (knowledge desirable).
Collaboration: Work closely with internal teams and developers to
address complex Field Service issues and ensure timely resolutions.
Training and Guidance: Provide end-user training to ensure effective
utilization of the Field Service system.