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Sr Manager - Product & Network Design, Developement & Implementation (Systems & Service Engineering)
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$140k-169k (estimate)
Full Time 1 Week Ago
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Tata Communications is Hiring a Sr Manager - Product & Network Design, Developement & Implementation (Systems & Service Engineering) Near New York, NY

Broad outline of the Role
  • Responsible for planning, designing, developing, and enhancing engineering solutions and services riding on network layers such as CDN, Enterprise, Ethernet, IP, Wireless, Mobile Broadband, etc., with the objective of providing efficient, secure, cost effective and differentiated services and solution to the customers in the respective areas of Network/SDWAN/Cloud and security/Unified Collaboration/Mobility and IoT. Own the process on different stages such as concept, design, testing and implementation that will improve the performance and reliability of systems. This is a tactical role which contributes in defining the direction of the operating plans based on the business strategy, with a significant mid-term impact on business unit overall results.
Minimum qualification & experience
  • Technical/ Engineering degree with 7-12 years of relevant experience
Other knowledge/skills
  • Experience in planning, designing, and implementing Network systems and engineering operations.
  • Experience and understanding of service provider and enterprise network operations.
  • Knowledge of new and upcoming network system, application, and technologies
  • Knowledge of network security and its applications
  • Experience of network and cloud Infrastructure (Compute, Storage, backup, network, security) and application architecture and deployment
  • Exposure toNetwork Monitoring tools
Key Responsibilities
  • Identify key engineering initiatives based on customer requirements, new applications and services and assess the technical/infrastructure feasibility with the products team.
  • Product evaluation, solution architecture designing and testing and roll out plan for existing and new services, including design of tools needed for operation of these new services and systems.
  • Gather requirements, prepare architecture design, conduct technical and cost feasibility study, implement, and resolve issues to meet timelines and customer requirements.
  • Responsible for developing, designing, and maintaining all systems including storage, load balancers, servers, and routers/switches.
  • Develop tools to proactively monitor the system aspects such as utilization of backbone, alerts taking place etc.
  • Support presales in solutioning, support service delivery and ongoing monitoring and maintenance
  • Define the work process flow between different functions for new implementations, existing support, and tracking.
  • Define parameters, guidelines with respect to tracking, data management for NOC team.
  • Evaluate and validate new technologies to improve customer satisfaction.
  • Review escalations to support the service assurance during service and system issues.
  • Define resolution mechanism to prevent recurrence of escalations.
  • Evaluate vendors for outsourcing requirements.
  • Engage with regulatory bodies to monitor and discuss compliances and requirements for existing and new services.
  • Review utilization and capacity trends along with sales forecast and evaluate and plan infrastructure augmentation projects.
  • Lead optimization and efficiency projects
Total Compensation (excluding benefits)
$140,000 - $184,000

Job Summary

JOB TYPE

Full Time

SALARY

$140k-169k (estimate)

POST DATE

04/30/2024

EXPIRATION DATE

05/16/2024

WEBSITE

tatacommunications.com

HEADQUARTERS

HERNDON, VA

SIZE

7,500 - 15,000

FOUNDED

2002

CEO

VINOD KUMAR

REVENUE

$200M - $500M

INDUSTRY

Telecommunications

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About Tata Communications

Tata Communications is a digital ecosystem enabler that powers todays fast-growing digital economy. We enable the digital transformation of enterprises globally, including 300 of the Fortune 500. We carry around 30% of the worlds internet routes and connects businesses to 60% of the worlds cloud giants. We have been a part of the rich heritage of the internet in India. Over the last 25 years, enterprise-enabled services have been essential to the adoption of digital services in the country. Connectivity is an essential fabric of sustenance for the economy. We are committed to enabling Industry... leaders in this New World of Communications, with our unique promise of delivering secure connected digital experiences. In 2020, we announced the launch of Secure Connected Digital Experience (SCDx), a proposition intended to meet this growing, worldwide demand for new ways of operating, which includes far higher levels of working from home, rising security risks, a shift to digital commerce, and more contactless experiences. It will help companies currently relying on short-term fixes by providing holistic, secure, enterprise-level digital solutions that address current challenges and are fit for the long term. To know more, visit TataCommunications.com Tata Communications Limited is listed on the Bombay Stock Exchange and the National Stock Exchange of India and is present in over 200 countries and territories around the world. We are committed to being an equal opportunity workplace and to providing an inclusive environment to all employees. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, or any other status protected by law. Tata Communications and its Recruitment Partners do not charge any fee or security deposit from the candidate for offering employment. More
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