Description

POSITION TITLE: Host

REPORTS TO: Restaurant Manager / Supervisor

WHO WE ARE:

Tastes on the Fly started in 1999 by 4 restaurant entrepreneurs and, it has grown into of the world's leading boutique airport dining operators. We provide high-quality, local authentic experiences in an airport setting.

Our Culture and Mission is: “Every team member, everyday; Every guest, every time”. We possess a passion for food & beverage, and are ambassadors to the local food scene. We partner with highly regarded chefs and artisan producers. We provide genuine hospitality vs service.

EXAMPLE OF DUTIES:

These are essential functions and the percentages are estimates only.

35% - Remain by entrance to restaurant in order to greet guests and bid them farewell

50% - Walk Guests to their tables, maintain an even rotation amongst servers.

 5 % - Answer phones, assist passengers with questions.

 5% - Maintain cleanliness of host and entrance area. Maintain quality and availability of menus.

 5% - Assist servers and server assistants if needed

OTHER:

Maintain regular and prompt attendance in conformation with company standards and policies. Employees with irregular attendance may be subject to disciplinary action, up to and including termination of employment. Consistent time and attendance is essential to the successful operation of the department.

Maintain a professional demeanor with co-workers and guests at all times. Maintain a professional and hygienic appearance at all times. Report to work in a clean and complete uniform.

Due to the seasonal nature of the restaurant industry, employees may be required to work varying schedules to accommodate the business needs of the restaurant.

Upon employment, all employees are required to fully comply with the Tastes on the Fly rules and regulations for the safe and efficient operation of its business. Employees who violate these rules and regulations may be subject to disciplinary action, up to and including termination of employment.

Requirements

SPECIFIC JOB KNOWLEDGE AND ABILITY:

Individual must posses the following knowledge, skills, abilities, and must be able to demonstrate that they can perform the essential functions of the position with or without reasonable accommodation, using some other combination of skills and abilities.

1. Ability to understand verbal English, i.e. basic guest questions regarding the menu and facility.
2. Ability to write and read basic English
3. Ability to greet and seat customers
4. Knowledge of table settings and service ware
5. Ability to communicate in a clear and concise manner to fellow coworkers and guests 
6. Ability to work in a fast-paced environment and multitask

SUPPORTIVE FUNCTIONS:

In addition to performing the essential functions, this position may be required to perform any combination of the following supportive functions, with the percentage of time performing each function solely at the discretion of the department manager, which may be based upon the particular requirements of that day.

1. Perform general cleaning tasks in keeping your work area neat, clean, and organized, using standard, approved cleaning products as assigned by the manager.
2. Folding napkins for other meal periods to maintain adequate supplies
3. Perform any and all other duties asked of you related to the operation of the restaurant 

QUALIFICATIONS:

• Any combination of education, training, and work experience that provides the required knowledge, skills, and abilities. 
• Willing to participate in a 10-year criminal background check conducted by the FBI.
• Successfully pass computerized employment testing and in-person interview

EXPERIENCE:

6 months host or server experience.

PHYSICAL REQUIREMENTS

• Standing – Regularly
• Walking – Regularly
• Climbing – Rarely
• Sitting – N/A
• Stooping/Kneeling – Occasionally
• Lift/Carry up to 15 lbs. – Occasionally
• Lift/Carry up to 30 lbs. – Rarely
• Lift/Carry up to 50 lbs. – Rarely
• Push/Pull up to 25 lbs. of exertion – Rarely
• Push/Pull up to 50 lbs. of exertion – Rarely
• Work below waist level – Rarely
• Work at waist to shoulder level – Regularly
• Work above shoulder level – Rarely
• Reach further then arms length – Rarely
• Finger dexterity – Regularly
• Grasping / Holding – Regularly
• Speaking (in English) – Regularly
• Hearing (understanding English) – Regularly
• Seeing - Regularly
• Work in confined spaces – Rarely
• Exposure to extreme temperatures – Rarely
• Operate tools and/or machinery – N/A
• Operate office equipment – Occasionally
• Operate motorized vehicles/equipment – N/A
• Work at heights balancing – N/A
• Use/exposure to hazardous substances - Rarely