2 Tech I - Campus Support Jobs in Fort Worth, TX

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Tech I - Campus Support

Tarrant County College

Fort Worth, TX | Full Time

$43k-53k (estimate)

3 Weeks Ago

Systems Support Tech I

2020 Companies

Fort Worth, TX | Full Time

$52k-66k (estimate)

1 Day Ago

Tech I - Campus Support

Tarrant County College Fort Worth, TX

$43k-53k (estimate)

Full Time 3 Weeks Ago

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Tarrant County College is Hiring a Tech I - Campus Support Near Fort Worth, TX

P003536 Position Type Part-Time Position Status Part Time Grant Funded No Grant Funding Source N/A Category Computer Services Class Code 46 Starting Pay $16.55 Department DT Campus Support Services Job Summary

Responds to staff requests for technology equipment, support and supplies, performs minor repairs on equipment and assists with inventory. Troubleshoots and repairs technology equipment. Installs, modifies, and makes minor repairs to microcomputer hardware and software systems and provides technical assistance/training to system users.

Primary Duties and Responsibilities

Essential Performance Requirements*

Completes scheduled technology setups/Ensures equipment is in good operating condition
Ensures correct software, firmware, and updates are done to the integrated systems
Experience in installing audio‐visual‐control systems including video conferencing systems, cabling and terminating video/audio systems, and equipment rack fabrication
Provides system testing and troubleshooting expertise on high‐end A/V integrated control systems (i.e. Extron)
Responds to emergency calls for assistance/Performs repairs/adjustments on equipment
Responds to faculty/administrative requests for technology training and support in person or through email
Assists with maintaining inventory of all campus technology equipment
Ensures an efficient workflow and maintenance of established quality control standards
Assists with the installation and preparation of technology for campus events
Assists with equipment troubleshooting, maintenance, and research
Responsible for maintaining the schedule of campus events related to technology
Inspects microcomputer equipment and reads order sheet listing user requirements to prepare microcomputer for delivery
Installs or assists service personnel in installation of hardware and peripheral components such as monitors, keyboards, printers, and disk drives on user’s premises
Loads specified software packages such as operating systems, word processing, or spreadsheet programs into computer
Instructs user in use of equipment, software, and manuals
Diagnoses system hardware, software, and operator problems
Assists with scheduling requests for equipment and software for classrooms

Service Excellence

Attends the workplace regularly, reports to work punctually and follows a work schedule to keep up with the demands of the worksite
Completes all required training and professional development sessions sponsored through Tarrant County College (TCC)
Supports the values of the College: diversity, teaching excellence, student success, innovation and creativity and service to the College
Supports the mission, values and 3 goals and 8 principles of the College

Performs Other Related Tasks as Required

The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Required Minimum Qualifications

High school diploma or General Equivalency Diploma (GED)
One (1) year of experience in technical user support or media support

Preferred Qualifications

Associate’s Degree
Experience using and supporting microcomputers
Experience working with Crestron and Extron equipment

Knowledge, Skills and Abilities

Knowledge of advanced computer graphics
Experience with computerized systems
Basic knowledge of computer networking
Excellent problem solving abilities
Proficiency with word processing, spreadsheet and presentation software
Excellent customer service and interpersonal skills
Must be proactive, self‐directing and goal oriented

Physical Demands and Work Environment

Physical Demands

The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand, walk, and climb or balance. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representatives of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually quiet.

Accommodations

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

Special Instructions Summary

This is a part-time position, with a maximum of 19.5 hrs. per week. Flexibility is required as part-time work schedules may vary based on individual campus/departmental needs including evenings and weekends.

Posted 12/15/2023

Posting Contact Summary

Should you have questions specific to this position please contact the following individual

Contact

Tyson Hartley

tyson.hartley@tccd.edu