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Business Information Systems Manager – Global
Tao Group New York, NY
$106k-154k (estimate)
Full Time | Restaurants & Catering Services 1 Month Ago
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Tao Group is Hiring a Business Information Systems Manager – Global Near New York, NY

Position: Business Information Systems Manager – Global
Location: Corporate New York
Department: Information Technology
Reports To: Senior Business Information Systems Manager – Global
Direct Reports: Applications Support Specialist – I, Business Systems Analyst - II
POSITION SUMMARY: The role of Business Information Systems Manager – Global is to plan, coordinate, and manage all activities related to IT business applications to include POS systems at all existing and new venues. This position will work closely with management and users to identify, recommend, modify, implement, and support business applications, focusing on the continual improvement of these systems and meeting the operational and strategic needs of the organization.
GUEST SERVICE REQUIREMENTS:
  • Provide a friendly, personal demeanor with a willingness to interact 
  • Provide professional and friendly guest services
SAFETY REQUIREMENTS:
  • Ability to work safely and prevent personal injury
  • Commitment to the safety of fellow co-workers and our guests, and the ability to demonstrate that commitment through daily actions
ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:
  • Develop testing protocols to ensure integrity of Point of Sales systems and processes 
  • Extensive experience in Micros, Avero, OpenTable, Craftable and other hospitality support systems.
  • Ensure the quality and integrity of data stored in these systems, archive retrievable data, and ensure that all database applications are secured
  • Maintain knowledge of developments in systems and hardware and incorporates new developments into the future systems of the company
  • Plan information architecture by learning the company’s concepts, strategy, and target audience
  • Build and test through lab environments for full life cycle systems development 
  • Envision architectural scheme, information structure and features, functionality, and user-interface design
  • Create user scenarios; prepare data models; design information structure, work-and dataflow, and navigation; evaluate information representation; conduct creative brainstorming meetings across departments
  • Effectively manage project team members and third-party contractors, and influence them to take positive action and accountability for their assigned work
  • Work with IT Operations teams to develop disaster recovery plans and processes
  • Prepare documentation and training materials
  • Serve as a consultant and trainer to all staff to increase staff capacity on system issues and expand their working knowledge of technical solutions for these applications
  • Develop and manage data security including user groups and user roles within applications and user access to data
  • Manage the development and deployment of new applications and application enhancements
  • Ensuring business requirements and timelines are met
  • Select, develop, and motivate qualified staff to effectively carry out department functions and provide for the continuity of managerial and specialized skills
  • Assist and/ or complete additional tasks as assigned
EDUCATION/REQUIREMENTS:
  • Bachelor’s Degree required
  • Minimum three (3) years’ experience working with purchasing and or POS systems utilized within the hospitality industry 
  • Proof of eligibility to work in the United States
  • Valid Driver’s License
  • 21 years of age 
  • Maintain a professional, neat and well-groomed appearance adhering to Company standards
WORKING KNOWLEDGE REQUIREMENTS:
  • Proficient in POS systems and all hospitality support systems
SKILLS:
  • Must have strong problem-solving skills
  • Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public.
  • Ability to maintain a high level of confidentiality
  • Ability to write reports, business correspondence and procedure manuals
  • Ability to demonstrate a positive attitude always 
  • Ability to keep an open and objective view
  • Ability to listen empathetically and be respectful always
  • Ability to maintain composure and stay focused
  • Ability to maintain personal integrity
  • Ability to work as a team, stay organized, handle various projects at one time, follow up and make accurate decisions
  • Ability to handle a fast-paced, busy, and somewhat stressful environment, and work under pressure and meet deadlines
WORK ENVIRONMENT & SCHEDULE:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
  • Small to Medium office environment
  • Personal desk space
  • Occasionally called to nightclub, bar, lounge and restaurant
  • Up to 20% travel globally
  • Occasionally work in an environment that is subject to varying levels of noise, crowds and smoke, the severity of which depends upon Guest volume
  • Work shifts re flexible to include days, nights, weekends and holidays
SECURITY RESPONSIBILITIES:
  • Security Level – High
DISCLAIMER:
This job description is a summary of duties, which you as the Business Information Systems Manager - Global is expected to perform in your assignment. It is by no means an all-inclusive list but is merely a broad guide to expected duties. As an employee you should understand that a job description is neither complete nor permanent; it can be modified at any time. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the property. In addition, attendance at all scheduled training sessions and meetings is required. Also, at the request of management, any employee may be asked and expected to perform additional duties, responsibilities, or projects without notice.
Tao Group is an EOE. If you are hired, we will require proof that you have received the COVID-19 vaccine or that you have a valid religious or medical reason not to be vaccinated.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Restaurants & Catering Services

SALARY

$106k-154k (estimate)

POST DATE

03/19/2023

EXPIRATION DATE

10/27/2023

WEBSITE

taorestaurantinc.com

HEADQUARTERS

SAN DIEGO, CA

SIZE

50 - 100

TYPE

Private

CEO

HUNG PHUNG

REVENUE

$10M - $50M

INDUSTRY

Restaurants & Catering Services

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