Application Packaging Engineer
Summary:
A top financial client is seeking an Application Packaging Engineer to work a hybrid schedule in Charlotte, NC or Detroit, MI.
The Application Packaging Engineer is a member of the Information Protection and Risk Management (IPRM) team and reports to a Manager of Cyber Security Technology.
Responsibilities:
The Application Packaging Engineer will:

• Work with a team to design and implement technical controls and tools to meet specific security requirements and define processes and standards to ensure that security configurations and tools are maintained.
• Support engineering solutions for Endpoint Security efforts.
• Work with other engineers to successfully design and implement enterprise quality and standards-oriented project solutions on-time and on budget.
• Be responsible for ongoing incremental engineering required to continuously achieve the best coverage and operation of the technology and will assist in troubleshooting system degradations and outages if required.
• Provide technical assistance for an enterprise client security health and standardization effort.
• Create and maintain security client enterprise deployment standards as part of the overall client health initiative.
• Administer the enterprise data classification infrastructures (e.g., maintenance, configuration, and policy management)
• Identify and resolve incidents impacting the health of endpoint security clients or related components
• Work with operational technology partners to troubleshoot client health issues and work to maintain a standard for security client health.
• Assist with efforts to improve automation and response activities regarding security client related incidents
• Participate in developing and providing operational documentation to ensure a well-managed and mature security infrastructure, security packaging and automation standard.
• Perform other duties and/or special projects as assigned

Qualifications:

• Experience working with packaging and deployment technologies, including a deep technical understanding of staged deployments, packaging technologies for multiple operating systems, and unified automation strategies for maintaining the health of those clients.
• Outstanding problem-solving and troubleshooting skills with a strong attention to detail.
• Minimum 7 years of direct experience creating, troubleshooting, and debugging Windows Installer packages (tables, custom actions, etc.) via tools such as InstallShield (7 years).
• Experience creating and troubleshooting enterprise-class Linux RPMs or standardized packages for multiple distributions (4 years).
• Working knowledge of the Apple MacOS .pkg packaging standard and corresponding OS technologies (3 years).
• Working knowledge of Microsoft Endpoint Configuration Manager (MECM/SCCM), Ansible and/or JAMF (3 years).
• Knowledge and experience creating and maintaining policies, standard operating procedures (SOPs) and technical documents.
• Cross-functional understanding of security operations, security practices and the user experience.
• Experience developing support and standards documentation (e.g., detailed security implementation and deployment plans, test plans, and security-focused operational procedures and training materials).
• Must be willing to work after-hours and weekends when technical issues arise which require immediate resolution.

Desired Qualifications:

• Deep knowledge of PowerShell, bash/zsh scripting, Windows batch files (5 years)
• Intermediate knowledge of SQL scripts for Oracle and MS SQL (3 years).
• Experience creating enterprise-class PowerShell scripts working with multiple application APIs as part of a workflow or orchestration runbook (3 years).
• Understanding of performance counters and performance metrics for Windows, Linux and MacOS. (2 years)
• Exposure to or working experience with an operational orchestration engine or workflows using standardized modules and enterprise database back-end for reporting and tracking of client health across OS platforms.