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Title: Manager, Technology OperationsCompany: Tampa Electric Company
Location: Ybor Data CenterState and City: Florida - Ybor City
Shift: 8 Hr. X 5 Days
Hiring Manager: Troy Shanks
Recruiter: Mark E Koener
TITLE: Mgr Technology Operations
PERFORMANCE COACH: Director, IT Operations
COMPANY: Tampa Electric Company
DEPARTMENT: Information Technology
POSITION CONCEPT
The Manager of Technology Operations serves in a crucial role ensuring the availability, performance, and security of our IT infrastructure. Leads team responsible for managing and building storage systems, compute resources, backup solutions, and the daily operations of that infrastructure. Manager of Technology Operations uses strategic thinking, technical expertise, and leadership skills in order to be instrumental in maintaining a resilient and efficient IT environment.
PRIMARY DUTIES AND RESPONSIBILITIES
1. Oversee the implementation and operations of storage and compute systems on premises or in the cloud. Lead the team of compute and storage professionals and ensure their skillsets and knowledge are current. 25%
2. Ensure optimal performance, scalability, and reliability of infrastructure components and execute strategies for capacity planning, lifecycle and resource optimization. 10%
3. Implement and manage backup and resiliency solutions to safeguard data integrity and ensure organizational availability. 10%
4. Ensure infrastructure currency, resiliency and patch management. Generate regular reports on infrastructure performance, backup status, and operational metrics. 15%
5. Provide guidance and support to team members in troubleshooting and resolving issues. 10%
6. Maintain and comply with corporate security best practices to protect data and infrastructure from threats. 10%
7. Manage outsourced vendor relationships, contracts, and service level agreements. 10%
RELATIONSHIPS
Key Internal: Director of Operations, Cybersecurity Team, ITSM Team, Application teams. Architecture
Key External: Hardware Manufacturers, Software vendors, Service Integrators, Managed Service providers
QUALIFICATIONS
Education
Required: Bachelor's degree in Information Systems, Computer Science, Business or related field.
Preferred: Current or past technical certifications (such as: CISCO, ITIL, Microsoft, COBIT, NIST, TOGAF, Cyber Security, etc.)
Experience
Required: Eight (8) years of experience required, to include technical proficiency, planning acumen, architecture, cybersecurity, compliance and operations.
Preferred: Experience in managing Data Centers/Architecture
Knowledge/Skills/Abilities (KSA)
Required: Requires overall awareness of cloud and compute and storage environments, the industry, vendor management, operations management and ITIL. Possesses business and technical acumen and the ability to influence customers, team members, and management. Has a process-driven and continuous improvement focus. Budgeting, inventory, and cost-management skills. Experience working both independently, and in a team-oriented, collaborative environment. Interpersonal, coaching and project management skills.
Preferred: ITIL, cloud, overall planning skills, TOGAF, ITIL
Working Conditions
24X7 responsibility to maintain operation of critical assets. Deadlines, compliance, pressure from the
business is likely.
Physical Demands
Frequent periods standing or sitting in the same location. Occasionally required to stoop or lift light
material or equipment.
Leadership Competencies
* Champions Safety, Health and the Environment
* Takes Ownership and Acts with Integrity
* Drives Business Excellence for Customers
* Builds Collaborative Relationships
* Develops People and Teams
* Cultivates Innovation and Embraces Change
* Thinks Strategically and Exercises Sound Judgment
Full Time
Utilities
$116k-142k (estimate)
01/25/2024
05/16/2024
tampaelectric.com
TAMPA, FL
3,000 - 7,500
1899
Product/Brand/Service
NANCY TOWER
$1B - $3B
Utilities
Tampa Electric engages in the generation, transmission and distribution of electricity for residential, commercial and industrial sectors.
The following is the career advancement route for Manager, Technology Operations positions, which can be used as a reference in future career path planning. As a Manager, Technology Operations, it can be promoted into senior positions as an Information Technology Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Manager, Technology Operations. You can explore the career advancement for a Manager, Technology Operations below and select your interested title to get hiring information.