Summary:

The primary responsibilities of the Care Manager are to promote the whole person, and integrated care by planning, coordinating, tracking, closing gaps in care, and monitoring care to individuals. The Care Manager facilitates the integration of physical health, I/DD services, behavioral health, and community support through an intentional and ongoing engagement of multidisciplinary providers. The Care Manager actively engages with members by ensuring the delivery of comprehensive assessments and care management, care coordination, health promotion, transitional care, individual and family support, and referrals to community and social support services.

Work-from-home flexibility.

Minimum Education/Experience:

A bachelor’s degree from an accredited college or university in a field related to health, psychology, sociology social work, nursing, or another relevant human service area, or licensure as a registered nurse (RN).

Special Qualifications:

Two (2) years of experience working directly with individuals with an I/DD and

for care managers serving members with LTSS needs Two (2) years of prior LTSS and /or HCBS coordination, care delivery monitoring, and care management experience, in addition to the required cited above. This experience may be concurrent with two years of experience working directly with individuals.

Responsibilities:

• Comprehensive Care Management Services

• Ensures the provision of Person-Centered Planning for all service delivery.

• Conducts outreach and engagement activities to engage members in care management.

• Conducts comprehensive assessment and reassessments within required timeframes for acuity level of member.

• Facilitates the completion of the care plan, as well as ISP for Innovation Waiver services for members receiving waiver services, inclusive of crisis and safety plan.

• Facilitates engagement of extended care team and providers in care plan development and implementation through regular communication, care follow-up, and care conferences.

• Utilizes clinical consultants for expertise in planning, care plan reviews, medication reviews, transitional care support, and other activities as appropriate.

• Supervises Care Extenders and their assigned care management activities

• Complete all other relevant responsibilities as assigned by the supervisor.

• Care Coordination & Health Promotion

• Transitional Care

• 24:7 Call Crisis Response Coordination

• Individual & Family Support

• Referrals to Community and Social Supports

• Health Information Technology/Care Management Platform

Hours/Days of Work:

8:00 a.m. to 5:00 p.m., Monday through Friday (Exempt). Weekly schedule must be flexible to meet the needs of the agency and families served. Full-time Regular position. Rotation in on-call coverage required.

Benefits:

Exempt position, Excellent health, and retirement benefits package includes: medical, dental, vision, life, STD/LTD, paid holidays, PTO, Supplemental Group Insurance, EAP, and 403b retirement plan.

TLC is an equal opportunity employer and welcomes applications from anyone qualified.

Please visit our website at www.nctlc.org for more information and to apply under the employment tab.