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Product Manager- Core Systems
$108k-134k (estimate)
Full Time 2 Months Ago
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TAM Residential LLC is Hiring a Product Manager- Core Systems Near Plano, TX

TAM Residential was formed because we wanted to provide an excellent customer service experience for everyone. We provide our team members with a work environment that will help them grow in their career, help them obtain your personal goals, use their talents to contribute to the team, and to have FUN!!
TAM was awarded NAA's Top Employer for 2022!
We are seeking an experienced and dedicated Product Manager to oversee our core property management systems, with a primary focus on the implementation and ongoing management of our Entrata system. In this role, you will be responsible for driving the configuration, maintenance, and continuous enhancement of Entrata to meet our evolving needs and objectives. If you are a strategic thinker with a proven track record in property management systems and are passionate about driving operational excellence, we encourage you to apply for this exciting opportunity.
ESSENTIAL DUTIES RESPONSIBILITIES
  • Manage the day-to-day configuration, support, and maintenance of Entrata and its ecosystem of applications.
  • Administrator-level knowledge of roles, permissions, reports, workflows and dashboards.
  • Able to translate business needs and derive system solutions analytical/problem solving skills.
  • Familiarity with change management processes and best practices.
  • Makes system enhancements and modifications based on evolving business requirements and best practices of processes.
  • Manages data migrations and other data transformation activates between systems.
  • Generate reports and analytics from Entrata data to support decision making processes.
  • Identify opportunities for process improvements and automation to streamline operations.
  • Collaborate with IT and Entrata support teams to troubleshoot and resolve issues.
  • Help develop and support adoption of the platform as part of the transition to Entrata.
  • Help document and maintain user manuals, configuration guides and associated business process flow.
  • Own and maintain a backlog of business system project initiatives.
  • Prioritize projects based on business needs, resource availability, and strategic alignment.
  • Assist with quality control on new set ups and system migrations, be able to report on them to all levels of the organization.
  • Complete system and internal checklist throughout the migration/go live process.
  • Assist with managing integrations with core systems.
  • Stay updated and share with operations the latest Entrata features, releases and industry trends to ensure our system remains cutting-edge.
  • Review information provided by help desk tickets and resolve accordingly.
  • Other duties as assigned.
SKILLS QUALIFICATIONS
  • Property management experience preferred.
  • Knowledge of Entrata, Yardi a bonus.
  • Proficiency with Microsoft Office products, including Word, Excel, and Outlook.
  • Detail oriented, positive attitude, organized, and thorough.
  • Collaborates well with team members.
  • Effective and efficient time management skills.
  • Excellent interpersonal skills with high initiative, flexibility, and team approach to work.
  • Excellent oral and written communication skills.
  • Process optimization focus.
  • Strong project management acumen.
BENEFITS:
Associates who are regularly scheduled for and work 30 hours or more per week are eligible for company-sponsored benefits the 1st day of the month, following completion of 30 continuous days of employment. Benefits offered include medical, dental and vision coverage, as well as 401K and life insurance. Regular, full-time associates are eligible to accrue paid time off (PTO) and holiday pay.
EEOC:
TAM is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Job Summary

JOB TYPE

Full Time

SALARY

$108k-134k (estimate)

POST DATE

02/28/2024

EXPIRATION DATE

04/27/2024

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