Under direction of the Operations Lead this individual will perform various functions in the Truck Operations Department. The Operations CSR will support and be the communication channel for our operations, drivers & customers. The effective daily management of customer service, order tracking and driver dispatch are their primary focus. Independent and discretionary judgment is applied when presenting customer and driver solutions and communicat...
Under direction of the Truck Operations Supervisor this individual will perform various functions within the Operations Department. To include, but not limited to, dispatching drivers and engaging in follow ups as needed with regard to schedules and issues, receives calls, collects information and provided professional service to internal/external customers and drivers. . Essential Responsibilities. . . Resolve/elevate/document customer & driver ...
