Description

COMMUNICATIONS SPECIALIST

Job Description

The Communications Associate supports the implementation of the communication strategy, which includes external communications and internal staff communications.

Specific Duties & Responsibilities include (but are not limited to):

External Communications

• Develop and manage digital calendar for Graham’s social media, digital fundraising campaigns and special events
• Effectively engage followers on social media via Twitter, Instagram, Facebook, and LinkedIn — produce and manage posts across all channels.
• Write stories of Graham program participants, donors, staff and volunteers for publication
• In collaboration with Development, Advocacy, and Communications team members, draft, review, edit, and issue email communications
• Maintain and strengthen digital relationships to deepen engagement with potential partners
• Produce a regular newsletter for external audiences
• Obtain content for various communications from across Graham, including stories, photos, videos and program updates
• Maintain photos and videos in an organized, easily searchable, and shareable archive
• Design and produce marketing materials
• In collaboration with the Development team, produce donor materials such as slide decks and case statements and an annual impact report.
• Promote Graham through social media and digital ads
• Manage Graham’s website by:
  • Establishing a plan for reviewing/updating content on an ongoing basis
  • taking a leadership role in collaboration with other team members on website re-design
  • making ad-hoc updates and managing necessary vendor contracts and relationships
• Create and maintain analytics dashboard (or report) with key communications metrics and industry benchmarks
• Conduct research and develop recommendations for ways to maintain and improve digital engagement based on best practices
• Own and disseminate Graham’s brand guidelines and serve as a Graham-wide resource for design advice and access to brand resources

Internal Communications

• Update content on SharePoint to inform staff of internal announcements
• Share content with Graham staff on child and parent success stories through different communications channels (e.g. email, SharePoint, Currents newsletter)
• Keep staff informed through different channels (visual emails, newsletters, flyers, SharePoint, etc.) of updates and plans

Perform other tasks, as needed

Qualifications

Qualifications:

• Bachelor’s degree
• At least 3 years related experience
• Content development experience
• Demonstrated capacity to engage followers on social media
• Project management experience
• Facility in learning and using various online platforms for communications (e.g., social media, digital fundraising platforms, Wordpress, SharePoint)
• Excellent writer and editor
• Outstanding verbal communication skills
• Graphic design experience and aptitude
• Meticulous attention to detail
• Eagerness to learn and willingness to jump in and do many types of assignments
• Excellent time management and organizational skills
• Ability to work independently and meet deadlines
• Ability to work collegially with a wide range of people
• Must have a passion for Graham’s mission and pillars
• Must be willing to travel throughout NYC as needed

Position Type

Full Time

Salary/Compensation

$70,000

**TO APPLY: Complete the online application and upload an updated resume as a WORD or PDF document.