Title: Process Engineer/ Quality SME

Location: Richmond VA

Required Skills:

• 5 years or more experience working with business operations, process improvement, project management, analytics, and/or business transformation

• Expertise in process engineering and optimization.

• Proven leadership capabilities with a track record of delivering results

• Ability to challenge and influence stakeholders at various levels

• Ability to lead cross-functional workgroups and champion initiatives

• Experience in analyzing data, operational models and process maps

• Strong presentation development skills including the ability to distil many data points and processes into concise summaries with detailed illustrations and examples

• Excellent verbal and communications skills. Provide clear, concise direction to the broader team while delivering comprehensive status to senior executives or project champions

• Critical thinking skills – ability to assess quantitative and qualitative data to identify key themes that require deeper analysis and assessment

• Creativity – able to look at a problem from a new perspective and to develop new ideas and solutions

• Ability to understand new technologies, intellectually curious.

• Self-starter who can take ambiguous information and drive to logical outcomes while constantly challenging the status quo

• Commitment to challenging the status quo and promoting positive change

• Advanced Visio, Excel and Power Point skills

Desired Skills:

• Oversight of modelling standards and adherence to Operational Excellence guidelines.

• Process analysis, process modelling and governance

• Documenting and analyzing current/target state business processes

• Ability to establish priorities across regions, driving Op Ex efforts through partnerships with process owners, enterprise team, tech partners and SMEs.

• Ambassador of the Operational Excellence culture, partnering with leaders across the organization to support short and long term strategy.

• Provides expertise for the proactive identification of opportunities from a process efficiency perspective and automation.

• Participate and drive process workshops and deep dive sessions to drive Op Ex culture and a mind-set of continuous improvement.

• Prepare presentations and process overview utilizing models and complementary data to assist leaders and owners in process re-engineering activities.

• Support process automation activities and understand automation capabilities, in addition to a strong focus on streamlining and simplification of our business

• Provide end-to-end view of processes within business functions with proper identification of hand-offs and process connectors

• Provides direction for strategic alignment of Operational Excellence processes with our Risk and Controls framework.