Position Summary The Administrative Assistant is responsible for providing administrative and staff support duties for the department and/or organization. A successful candidate will operate as the liaison between their home department and operational units to resolve day to day administrative tasks. Manages all servicing related tasks such as amendments, deferments and due date changes. Performs administrative duties such as data entry, making copies, binding materials, scanning documents, etc. Assists Training Team with supporting training materials. Stays current on all systems used by the Servicing Team. Maintains a high level of confidentiality when performing tasks. Cultivates an enthusiastic work environment to provide a positive onboarding experience. Makes phone calls as needed to customers for follow-up. Performs other duties as assigned. Qualifications Required High School/GED Diploma 4 - 6 years of administrative support experience. Exceptional attention to detail and accuracy Computer literacy to include Data Entry, Microsoft Word, Excel, & Outlook Excellent Communication Skills (verbal and written) with the ability to interact with all employee levels including executive management. Preferred Associate Degree degree in Business or General Studies 2 -4 years of administrative experience in finance industry.