Job Description:

Tacoma Screw Products is a distribution company that sells industrial supplies, fasteners and tools to contractors, small and large businesses and individual retail customers since 1946.
We have a unique blend of Wholesale and Retail Customers. Because of this, are not open during the typical 'Retail Hours'. We are closed on nights, Sunday, and Holidays.

We are seeking customer service sales people who are driven to be the best in their field. They love to interact with individuals who want to get the best quality products at the best prices from the most knowledgeable staff. We hire people who take pride in their appearance, their store and their product knowledge. Customer service is number one and so are our people!

This position will be located at our Ballard Store

A day in the life:

Our Counter staff will assist customers with the selection, application, and purchase of a wide variety of fasteners, industrial hardware, tools, and maintenance and shop supplies. Typical industries include transportation-heavy equipment, maintenance and repair departments, sand/gravel pits, and machine shops.

Counter Sales Associate Responsibilities:
Respond to walk-in and telephone customer inquiries including:
Product knowledge, special product requests, product pricing
Writing and following up on customer special orders
Identifying customers product including clarifying requirements and specs
Locating and retrieving product in the Stockroom
Finalizing transaction, and assisting in the shipment of product if needed
Develops and maintains favorable relationships with new and existing customers
Contributes to the cleanliness of the store and the product presentation standards